Issue Date: 23rd August,2021

Closing Date: 27th June,2022

Role and Responsibilities:

• Investigate and resolve software and hardware problems of computer users.
• Creating user accounts and performing access control.
• Performing diagnostic tests and debugging procedures to optimize computer systems.
• Documenting processes, as well as backing up and archiving data.
• Designing and implementing efficient end-user feedback and error reporting systems.
• Supervising and mentoring new IT department employees if required, as well as providing IT support.
• Keeping up to date with advancements and best practices in IT administration.
• Configure and install workstations with the in-house software applications and peripherals for the users.
• Understand, Configure, and troubleshoot in-house Software Applications.
• Perform viral maintenance and clean-up on the in-house hardware.
• Follow Company Policies and Procedures with respect to all essential duties and responsibilities.
• Follow Company Policies and Procedures with respect to all essential duties and responsibilities.
• Be able to document new and existing setups and upgrades.
• Provide additional Support to IT Users within all departments of the company.
• Responsible for running new cabling
• Termination and testing of new cables
• Handle all IT technical related issues within Land based Casinos.

Requirements :

• Ability to speak and write fluently in English.
• Own transport necessary for this position
• Required to be part of a 24/7 Roster
• A diploma level education in Computer Science and/or equivalent.
• Ability to work in a team.
• A flexible attitude towards work.
• Solid knowledge of best practices in IT administration and system security.
• Strong analytical and problem-solving skills.
• Excellent interpersonal and communication skills.

Person Specification (Skills; knowledge; experience; attitude):

• Attention to detail;
• Proficient in written and spoken English. Knowledge of Italian Language will be considered an asset;
• Organized;

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How to Apply

Interested candidates are kindly requested to apply by sending their CV to: careers@tumasgm.com.

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