Front Desk Assistant

Full Time
Portomaso Casino
Posted 11 months ago


Issue Date: 20th August,2021

Closing Date: 27th June,2022



Job Description:

The Front Desk Assistant will be supporting the Front Desk Team and the Compliance Team.

Role and Responsibilities:

  • To perform Identification and Verification on customer Profiles
  • To Scan and save Documents such as SOW/SOF/Supporting Documentation
  • To Upload Documents such as SOW/SOF/Supporting Documentation on KYCMATIC Customer Profile.
  • To double check Customer information on Marketing Reception Module
  • To double check Customer Information on KYCMATIC Module
  • To make sure that information on customer Profile, on KYCMATIC, reflects the data declared on KYC Form.
  • To amend/update data on customer’s profile in KYCMATIC according to the data on KYC Form.

Additional Tasks:

  • To Coordinate with the Front Desk Team in the filing of forms
  • To organize and send all hard copies relating to SOW/SOF and Supporting Documentation to the AML Team.
  • To keep the front desk tidy and presentable with all necessary Material (Forms, Pens, Paper etc.)

Person Specification (Skills; knowledge; experience; attitude):

  • Good Organizational Skills
  • Knowledge of MS Office (Word and Excel)
  • Customer Service Orientation
  • School Leaving Certificate
  • Qualifications: ‘O’ Level Standard


How to Apply

Interested candidates are kindly requested to apply by sending their CV to:


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Job Features

Job CategoryIT, Poker Dealer

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