Cashier

 

Issue Date: 08th May 2022

Closing Date: 27th September,2022

 

Job Description:

To provide the highest standard of cash desk service by strictly adhering to cash desk manual procedures, Company polices and relevant sections of the Malta Gaming Authority Act.

Role and Responsibilities:

  • To be knowledgeable of the cash desk manual procedures.
  • To provide an efficient and friendly service to all customers.
  • To ensure that the supervisor and management are kept informed of customers’ cash desk transactions and that all information is relevant and updated.
  • To immediately inform the supervisor of an undesirable customer or any potentially dangerous situation.
  • To take care of and update basic customer records and other relevant documentation.
  • To ensure that an adequate float composition is maintained by asking for timely replenishments.
  • To immediately inform the supervisor of any defective equipment.
  • To ensure that the cash desk and the cash handling areas are kept tidy and free of clutter.
  • To ensure that all transaction forms including both forms completed for internal use and those completed for banking purposes are completed correctly.
  • To observe and record all final cash count transactions in an efficient and security conscious manner.
  • To maintain a friendly, pleasant attitude and create a welcoming atmosphere to all Customers.

Person Specification (Skills; knowledge; experience; attitude):

  • Exceptional Communicational skills.
  • Highly organized and a flexible approach to work.
  • Previous work experience.
  • Able to work independently and as part of a team.
  • Good knowledge of Ms. Excel.
  • Good knowledge of gaming.
  • Good knowledge of compliance procedures.
  • He/She will need to have excellent command of English, additional Maltese and Italian speaking will be considered an asset;

.

 

How to Apply

Interested candidates are kindly requested to apply by sending their CV to: careers@tumasgm.com.

 

Personal data submitted with your application will be processed in accordance with our Privacy Policy

or

Online Studio Pitboss

Issue Date: 27th April,2021

Closing Date: 27th October,2022

 

 

Job Description:

The candidate selected for this position, will be responsible to ensure that studio dealers’ performance is up to the expected standards.

Role and Responsibilities:

  • Provide Administrative support through compiling reports and monitoring table results;
  • Handling cancellation of games and learning procedures to solve technical errors, if faults escalate then the Technical team should be contacted.
  • Dealing with personnel issues, such as handling minor misconduct.
  • Assisting the Online Studio Executives when new dealers are on Tables
  • To guarantee that the highest standard of efficient dealing and game management is carried out in accordance with company procedures and the Gaming Act, as well as ensuring that the rules of the games are always observed.
  • To ensure that an effective rotation is always compiled to include an adequate number of personnel available to supervise the daily operation.
  • To conduct any other reasonable tasks as may be directed by the employer from time to time, in accordance with company exigencies.
  • Oversee the day to day operation and making sure that the team delivers good performance.

Person Specification (Skills; knowledge; experience; attitude):

  • At least 1-year experience as a studio dealer;
  • Excellent knowledge of gaming procedures;
  • Able to use MS excel & word;
  • Highly organized;
  • Proficient in written and spoken English;
  • Be a good team worker and can lead by example;
  • Can multitask and work under pressure.
  • Good interpersonal skills and possess a flexible attitude towards work.

You Will Benefit From :

  • 3-weeks industry leading training to become a Game Presenter.
  • Attractive Salary Package.
  • Monthly Performance and Loyalty Bonuses.
  • Privilege Discount Card to be used in many establishments across the island.
  • Regular team building activities and events.
  • Individual development and career progression opportunities.
  • Discounts on Gym Memberships.
  • Workshops related to Make-Up, Game Presentation and Communication.
  • Basic health insurance.

How to Apply

Interested candidates are kindly requested to apply by sending their CV to: careers@tumasgm.com.

Personal data submitted with your application will be processed in accordance with our Privacy Policy

 

 

Office Clerk

 

Issue Date: 25,April,2022

Closing Date: 31 October,2022

 

 

Job Description:

Supporting the Finance Department

 

Role and Responsibilities:

  •  Compiling of daily income audit reports.
  • To issue purchase orders.
  • Inputting of Accounting Data in the system.
  • To assist the Finance Manager in compiling report & meeting deadlines.
  • Perform bank reconciliations and cash-flows.
  • To assist in creditor reconciliations and payment run.
  • To provide general administrative and clerical support including mailing, scanning, faxing.
  • To assist in any other accounting duties as deemed necessary.

 

Person Specification (Skills; knowledge; experience; attitude):

  •  Proficiency in MS Word, MS PowerPoint, MS Excel and MS Outlook.
  • Highly organized.
  • Excellent communication skills – written and verbal.
  • Proficiency in English language written and verbal.
  • Ability to prioritize projects and strong problem-solving skills.
  • Good research skills.
  • Attention to detail.
  • Good level of education with a minimum of a diploma.
  • Knowledge of operating standard office equipment.
  • Flexible approach to work.
  • Team Player

 

How to Apply

Interested candidates are kindly requested to apply by sending their CV to: careers@tumasgm.com.

Personal data submitted with your application will be processed in accordance with our Privacy Policy

or

Accounts Executive

 

Issue Date: 25 April,2022

Closing Date: 31 October,2022

 

 

Job Description :

Assisting the Finance Manager with the day to day accounting duties.

Role and Responsibilities:

  • Preparing and posting journals for monthly management accounts, including accruals and prepayments.
  •  Performing bank reconciliations and cash flows.
  • Issuing invoices to clients and following up outstanding debtor balances.
  • Monitoring worksheets with daily information provided by outlets, ensuring that they are being updated and reconciled.
  • Following up issues with suppliers which are escalated from junior staff. · Assets inventory record keeping and control.
  • Preparing reports for government authorities such as VAT returns, MGA taxation, etc.
  • Assisting Accounting Department personnel as needed. · Other duties as assigned by the Management.

Person Specification(Skills, knowledge, experience, attitude)

  • A level in accounts is required, AAT qualification would be an asset.
  • 3 years’ previous work experience.
  • Flexible approach to work.
  • Ability to work on own initiative.
  • Good command of English and preferably Italian. · Organization skills. · Team player skills.

How to Apply

Interested candidates are kindly requested to apply by sending their CV to: careers@tumasgm.com.

Personal data submitted with your application will be processed in accordance with our Privacy Policy

or

Dealer

 

Issue Date: 1 February,2022

Closing Date: 31 July,2022

 

 

Job Description:

Managing the tables and games in a professional manner and in accordance with company procedures and gaming regulations. Ensuring that the highest standards of efficiency and customer satisfaction are maintained.

 

Role and Responsibilities:

  • Ensure that the highest standards of efficient dealing, security and customer service are carried out in accordance with the procedures manual and the Gaming Act and that the rules of the games are observed
  • To check the cash chip float of the table before commencing gaming to verify that the correct float is present
  • To check the deck(s) of cards before commencing gaming, when cards are replaced and at the close of gaming to verify that all cards are present
  • To keep the table and its surroundings free of clutter the whole time
  • To place bets correctly and repeat clearly all customer bets
  • To ensure that all monies and bets are visibly counted and announced in accordance with company procedure
  • To ensure that the payments are exact and made up in the correct denominations
  • Refer all disputes and any misunderstandings to the table inspector
  • To ensure good security against all cheating
  • To ensure the inspector and / the pit boss are kept informed as required
  • At shift change or break inform the incoming dealer of all relevant details pertaining to the customers and their form of play
  • Be in a position to provide players with a brief explanation regarding the game in hand
  • To create a pleasant, friendly and welcoming atmosphere when greeting new players. This must be reflected in the tone of voice, facial expression, posture and attitude.
  • At close of the game to ensure that no value chips or monies have been forgotten in the chipping machine, the float cover, in the drop box sleeve or anywhere on the table
  • At close of the game to confirm the remaining cash chip float and assist with the tip and cash count according to the roster

 

Person Specification (Skills; knowledge; experience; attitude):

  • Excellent communication skills;
  • Smart appearance;
  • Excellent command of English;
  • Basic IT knowledge;
  • Be a team player;
  • A flexible approach to work;
  • Previous experience in a similar job and gaming knowledge will be considered an asset, but not necessary as training will be provided

 

How to Apply

Interested candidates are kindly requested to apply by sending their CV to: careers@tumasgm.com.

Personal data submitted with your application will be processed in accordance with our Privacy Policy

or

Demi Chef De Partie

 

Job details: The demi Chef de Partie is responsible for the proper efficiency and profitable functioning of the kitchen-section assigned to them. They supervise the work of the cooks and employees reporting to them. They are familiar with all policies and procedures of the department, F&B standards and principles, implements and maintains them.

Role and Responsibilities:

  • Performance is satisfactory when you have successfully achieved the following minimum standards.
  • Work closely together with the Sous Chef on the implementation of food control procedures;
  • Constantly check on food supplies to ensure that they conform to the quality standards laid down by the hotel;
  • Check daily all fridges and store rooms in your section, making sure all perishable items are in perfect condition. Take preventive action against loss whenever necessary.
  • Try to fix all the problem in your section and to take an action in that and report to his sous chef in charge.
  • Always be with the guest and give them full explanation about all the food product, ingredients and if there is special case (e. vegetarian, allergic, gluten……etc.).
  • Ensure that all staff follows our standard recipes, methods of preparation and presentation according to the department/hotel standard;
  • Be familiar with the menu and know the ingredients, portion size, method of cooking and time it takes to prepare each item on the menu;
  • Constantly check prepared food for its taste, temperature and visual appeal.
  • Prepare, in co-operation with the sous-chef, daily food requisition according to the hotels policies, always being careful not to overstock;
  • Ensure that your section is notified of all function bookings, and products required from other sections. Ensure that all last-minute changes are acknowledged by your section, and carried out;
  • Make sure that all special requests to your section, whichever outlet they may come from, are attended to and carried out in the best and fastest way possible.
  • After completion of your shift organize the “handing over” to the following shift and give notice of your departure;
  • Insist upon meticulous cleanliness and orderliness, and bring to the attention of the Sous Chef any situation where hygiene is below standard.
  • To establish and maintain effective employee relations;
  • Assisting for ordering food items to the desired and required, quality and quantity;
  • Regulate temperatures of ovens, grill and other cooking equipment;
  • Maintain a high level of personal cleanliness;
  • To deputize for the Chef de Partie in his absence.
  • Ensure that all staff follows our standard recipes, methods of preparation and presentation according to the department/hotel standard;

 

How to Apply

Interested candidates are kindly requested to apply by sending their CV to: careers@tumasgm.com.

 

Personal data submitted with your application will be processed in accordance with our Privacy Policy

or

Commis Chef

 

Issue Date: 05th Febuary,2022

Closing Date: 27th June,2022

 

 

Job details: Tumas Gaming operates the Casino Division within the Tumas Group. Since its humble origins in 1998, the Qawra Oracle Casino has expanded to include Portomaso Casino, which opened in June 2006. It is the only multi-casino operator on the island, featuring a wide variety of live gaming tables and slot machines. Tumas Gaming employs over 300 employees.

 

Job Description: The Commis Chef assists the Sous-chef or the Head Chef in the efficiency and profitability functioning of the Kitchen-section assigned to them. They are familiar with all policies and procedures of the department, standards and principles, implements and maintains them.

 

Role and Responsibilities:

  • To prepare and cook food to the defined standard.
  • Wash and clean food preparation equipment, utensils and tools when required.
  • To inform the Sous Chef of any wastage and to record this accordingly.
  • To work and/or train in all sections of the kitchen.
  • To always use the exact recipe and work within specific food costs. Wash, peel, chop, cut and cook food items.
  • Cook food by a range of methods.
  • Store food in temperature controlled areas.
  • To store all food items accordingly, checking quality and rotation.
  • Should finish all the tasks which give to you.
  • Always ask for anything to learn and write notes to be guideline for you.
  • Improving quality and service standards by paying attention to detail.
  • Working closely with colleagues and other departments to build effective relations, to ensure a smooth and cost-efficient operation.
  • Follow all the policy for grooming and clean less in all cooking area.
  • The role is based in either Portomaso or Oracle Casino, but applicants may be asked to shift between casinos if the need arises.

Person Specification (Skills; knowledge; experience; attitude):

  • Attention to detail.
  • Good command of English.
  • Good communication skills.
  • Following HACCP to the letter.
  • Neat and well-groomed appearance is to be presented always.
  • Previous experience will be considered an asset.

 

How to Apply

Interested candidates are kindly requested to apply by sending their CV to: careers@tumasgm.com.

 

Personal data submitted with your application will be processed in accordance with our Privacy Policy

or

Kitchen Porter

 

Issue Date: 05th August,2021

Closing Date: 27th June,2022

 

 

Job details: Tumas Gaming operates the Casino Division within the Tumas Group. Since its humble origins in 1998, the Qawra Oracle Casino has expanded to include Portomaso Casino, which opened in June 2006. It is the only multi-casino operator on the island, featuring a wide variety of live gaming tables and slot machines. Tumas Gaming employs over 300 employees.

 

Job Description: This position requires an individual with a proven track record as Kitchen Porter, performing daily cleaning duties and strictly abiding to HACCP regulations.

 

Role and Responsibilities:

  • Performing daily cleaning duties, as per cleaning schedules and / or as assigned by the supervisor on duty
  • Minimizing costs through breakages, loss and excessive use of chemicals
  • Ensuring cleanliness of all facilities and equipment in accordance with HACCP standards
  • Maintaining and storing all kitchen equipment
  • Operating any machinery, as instructed by supervisor on duty
  • Assisting in any ad hoc duties, as directed by the supervisor on duty

Person Specification (Skills; knowledge; experience; attitude):

  • Have previous work experience in a similar role
  • Be able to work on own initiative and under minimum supervision
  • Be a team player
  • Be able to work under pressure
  • Have a valid food licence
  • Adhere to all standard operating procedures
  • Adhere to all health and safety procedures
  • Adhere to fire safety regulations and evacuation procedures

 

How to Apply

Interested candidates are kindly requested to apply by sending their CV to: careers@tumasgm.com.

 

Personal data submitted with your application will be processed in accordance with our Privacy Policy

or

Online Game Presenter

 

Issue Date: 27th December,2021

Closing Date: 27th June,2022

 

 

Job Description:

Managing the tables and games in a professional manner and in accordance with company procedures and gaming regulations. Ensuring that the highest standards of efficiency and customer satisfaction are maintained. Achieving increasingly high standards of performance by collaborating with the gaming inspector and supervisor.

Role and Responsibilities:

  • To guarantee that the highest standard of efficient dealing and game management is carried out in accordance with company procedures and the Gaming Act, as well as ensuring that the rules of the games are always observed.
  • To start each new game within but not exceeding the pre-set time interval appearing on the screen.
  • To create a pleasant, friendly and welcoming atmosphere when greeting new players. This must be reflected in the tone of voice, facial expression, posture and attitude.
  • To explain the rules of the games to customers.
  • To call “no more bets” in good time, to make sure that the call is observed always and that no more bets are accepted, added, removed or changed once they have been given and accepted.
  • To keep up a proficient and clear commentary on all transactions carried out.
  • To ensure a high standard of security against all cheating.
  • To notify the supervisor immediately of any equipment malfunction.
  • To collaborate with the supervisor to improve the games and other related matters.
  • To keep the tables and their surroundings free of clutter.
  • To maintain the highest possible standard of customer relations and company reputation.
  • To give appropriate handover at the change of shift.
  • To conduct any other reasonable tasks as may be directed by the employer from time to time, in accordance with company exigencies.

Person Specification (Skills; knowledge; experience; attitude):

  • Excellent communication skills;
  • Smart appearance;
  • Excellent command of English;
  • Basic IT knowledge;
  • Be a team player;
  • A flexible approach to work;
  • Previous experience in a similar job and gaming knowledge will be considered an asset.

 

How to Apply

Interested candidates are kindly requested to apply by sending their CV to: careers@tumasgm.com.

Personal data submitted with your application will be processed in accordance with our Privacy Policy

Slots Attendant

 

Issue Date: 21th December,2021

Closing Date: 27th June,2022

 

 

Job Description:

To ensure the highest standards of efficiency, security and customer satisfaction by running the slots floor in accordance with the procedures and policies of the Company and the Gaming Act.

 

Role and Responsibilities:

  • To maintain order, ensure the security and safety of machines and equipment and report any suspicious or dangerous situations to the manager.
  • To report any machine that malfunctions twice for the same reason to the supervisor, who will take corrective action.
  • To optimize the slots operation, minimize machine downtime and report malfunctions to the Supervisor.
  • To have and maintain a thorough knowledge of machine instructions and codes.
  • To perform technical duties under supervision.
  • To attend to and assist customers in the event of a minor machine malfunction.
  • To create a pleasant, friendly and welcoming atmosphere when greeting customers by the tone of voice, facial expression and attitude.
  • To respond promptly to customer calls, assisting them in slots games queries.
  • To handle complaints in diplomatic and professional manner, and refer complicated and unsettled disputes to the Supervisor or Manager.
  • To actively promote the department through regular contact and communication with customers.
  • To report any undesirable players or potentially dangerous situations to Management, Security and Surveillance.

 

Person Specification (Skills; knowledge; experience; attitude):

  • Energetic and positive individual, showing dedication and initiative at the workplace.
  • Excellent command of Maltese, English and Italian or other foreign language.
  • ECDL
  • Ready to work on shift basis which includes nights and weekends.
  • Experience in gaming will be given priority, although training will be provided.

Physical Requirements:

  • Ability to stand for a long period of time
  • Resistance or have no allergies to any aerosols or chemicals applied to clean the machines.

 

How to Apply

Interested candidates are kindly requested to apply by sending their CV to: careers@tumasgm.com.

Personal data submitted with your application will be processed in accordance with our Privacy Policy

or