Cashier

 

Issue Date: 23rd July,2021

Closing Date: 31st August,2021

 

 

Job Description:

To provide the highest standard of cash desk service by strictly adhering to cash desk manual procedures, Company polices and relevant sections of the Malta Gaming Authority Act.

Role and Responsibilities:

  • To be knowledgeable of the cash desk manual procedures.
  • To provide an efficient and friendly service to all customers.
  • To ensure that the supervisor and management are kept informed of customers’ cash desk transactions and that all information is relevant and updated.
  • To immediately inform the supervisor of an undesirable customer or any potentially dangerous situation.
  • To take care of and update basic customer records and other relevant documentation.
  • To ensure that an adequate float composition is maintained by asking for timely replenishments.
  • To immediately inform the supervisor of any defective equipment.
  • To ensure that the cash desk and the cash handling areas are kept tidy and free of clutter.
  • To ensure that all transaction forms including both forms completed for internal use and those completed for banking purposes are completed correctly.
  • To observe and record all final cash count transactions in an efficient and security conscious manner.
  • To maintain a friendly, pleasant attitude and create a welcoming atmosphere to all Customers.

Person Specification (Skills; knowledge; experience; attitude):

  • Exceptional Communicational skills.
  • Highly organized and a flexible approach to work.
  • Previous work experience.
  • Able to work independently and as part of a team.
  • Good knowledge of Ms. Excel.
  • Good knowledge of gaming.
  • Good knowledge of compliance procedures.
  • He/She will need to have excellent command of English, additional Maltese and Italian speaking will be considered an asset;

.

 

How to Apply

Interested candidates are kindly requested to apply by sending their CV to: careers@tumasgm.com.

 

Personal data submitted with your application will be processed in accordance with our Privacy Policy

or

.Net Developer

Issue Date: 20th July,2021

Closing Date: 31st August,2021

 

Job Description:

As .NET developer you should be at least proficient either in using VB.NET or C#, or even better, both languages. You should be capable of handling many aspects of the application, including but not limited to performance, scalability, security, and testing.

Role and Responsibilities:

  • Utilize established development tools, guidelines and conventions including but not limited to ASP.NET, SQL Server, HTML, CSS, JavaScript, and C#/VB.NET
  • Prepare and maintain code for various .Net applications and resolve any defects in systems.
  • Prepare test-based applications for various .Net applications.
  • Enhance existing systems by analysing business objectives, preparing an action plan, and identifying areas for modification and improvement
  • Manage defect tracking system and resolve all issues and prepare update for systems.
  • Investigate and develop skills in new technologies.
  • Create technical specifications and test plans.
  • Monitor everyday activities of system and provide require support

Person Specification (Skills; knowledge; experience; attitude):

  • BS degree in Computer Science, Engineering, MIS, or equivalent with programming experience.
  • Previous Experience of design and/or development experience with .NET, C#, ASP.NET, Windows Forms and SQL Server in an n-tier architecture.
  • Background in object-oriented development techniques.
  • Database design and development (Microsoft SQL Server).
  • Experience with Web Services, WCF and Service Oriented Architecture a plus
  • Understanding of Software Development Life Cycle and Agile methodologies
  • Ability to speak and write fluently in English.
  • An overall positive attitude towards work.
  • Excellent customer service skills.
  • Dedicated approach to work.
  • Display initiative always.
  • Ability to both lead and be a team player.
  • Highly organized and IT proficient.
  • Keep up to date with related legislation.
  • Possess a flexible attitude towards work.

How to Apply

Interested candidates are kindly requested to apply by sending their CV to: careers@tumasgm.com.

Personal data submitted with your application will be processed in accordance with our Privacy Policy

 

Live Dealer

 

Issue Date: 06th July,2021

Closing Date: 31st July,2021

 

 

Job Description: Managing the tables and games in a professional manner and in accordance with company procedures and gaming regulations. Ensuring that the highest standards of efficiency and customer satisfaction are maintained.

 

Role and Responsibilities:

  • To be knowledgeable of the cash desk manual procedures.
  • To provide an efficient and friendly service to all customers.
  • To ensure that the supervisor and management are kept informed of customers’ cash desk transactions and that all information is relevant and updated.
  • To immediately inform the supervisor of an undesirable customer or any potentially dangerous situation.
  • To take care of and update basic customer records and other relevant documentation.
  • To ensure that an adequate float composition is maintained by asking for timely replenishments.
  • To immediately inform the supervisor of any defective equipment.
  • To ensure that the cash desk and the cash handling areas are kept tidy and free of clutter.
  • To ensure that all transaction forms including both forms completed for internal use and those completed for banking purposes are completed correctly.
  • To observe and record all final cash count transactions in an efficient and security conscious manner.
  • To maintain a friendly, pleasant attitude and create a welcoming atmosphere to all Customers.

Person Specification (Skills; knowledge; experience; attitude):

  • Excellent communication skills;
  • Smart appearance;
  • Excellent command of English;
  • Basic IT knowledge;
  • Be a team player;
  • A flexible approach to work;
  • Previous experience in a similar job and gaming knowledge will be considered an asset, but not necessary as training will be provided

 

How to Apply

Interested candidates are kindly requested to apply by sending their CV to: careers@tumasgm.com.

 

Personal data submitted with your application will be processed in accordance with our Privacy Policy

or

IT Support Technician

Issue Date: 1st July,2021

Closing Date: 31st August,2021

 

Job Description:

To guarantee the protection of Company assets and the integrity of gaming operations by following internal procedures and Company policy, thus ensuring the highest standards of efficiency, security and customer services.

Role and Responsibilities:

  • Investigate and resolve software and hardware problems of computer users.
  • Configure and install workstations with the in-house software applications and peripherals for the users.
  • Understand, Configure, and troubleshoot in-house Software Applications.
  • Perform viral maintenance and clean-up on the in-house hardware.
  • Follow Company Policies and Procedures with respect to all essential duties and responsibilities.
  • Be able to document new and existing setups and upgrades.
  • Provide additional Support to IT Users within all departments of the company.
  • Responsible for running new cabling
  • Termination and testing of new cables
  • Installation and calibration of audio/visual equipment
  • Handle all IT technical related issues within Land based Casinos and Live Studios.
  • To monitor the delivery of Live Streams from the Live Casino or/and studio to the Encoding Servers.
  • To monitor live Streams on destination, i.e. Media Players in Web Browsers or Mobile Devices.

Person Specification (Skills; knowledge; experience; attitude):

  • Own transport necessary for this position
  • Required to be part of a 24/7 Roster
  • A diploma level education in Computer Science and/or equivalent.
  • Ability to work in a team.
  • A flexible attitude towards work.
  • Basic knowledge in Database Administrator (SQL & MySql) and Software Development (.net & php) will be considered an Asset.
  • Good knowledge of Video Software and Encoding Media (Hardware and Software) will be considered an Asset.

You Will Benefit From :

  • Attractive Salary Package.
  • Privilege Discount Card to be used in many establishments across the island.
  • Regular team building activities and events.
  • Individual development and career progression opportunities.
  • Discounts on Gym Memberships.
  • Basic health insurance.

How to Apply

Interested candidates are kindly requested to apply by sending their CV to: careers@tumasgm.com.

Personal data submitted with your application will be processed in accordance with our Privacy Policy

 

Commis Chef

 

Issue Date: 05th June,2021

Closing Date: 31st July,2021

 

 

Job details: Tumas Gaming operates the Casino Division within the Tumas Group. Since its humble origins in 1998, the Qawra Oracle Casino has expanded to include Portomaso Casino, which opened in June 2006. It is the only multi-casino operator on the island, featuring a wide variety of live gaming tables and slot machines. Tumas Gaming employs over 300 employees.

 

Job Description: The Commis Chef assists the Sous-chef or the Head Chef in the efficiency and profitability functioning of the Kitchen-section assigned to them. They are familiar with all policies and procedures of the department, standards and principles, implements and maintains them.

 

Role and Responsibilities:

  • To prepare and cook food to the defined standard.
  • Wash and clean food preparation equipment, utensils and tools when required.
  • To inform the Sous Chef of any wastage and to record this accordingly.
  • To work and/or train in all sections of the kitchen.
  • To always use the exact recipe and work within specific food costs. Wash, peel, chop, cut and cook food items.
  • Cook food by a range of methods.
  • Store food in temperature controlled areas.
  • To store all food items accordingly, checking quality and rotation.
  • Should finish all the tasks which give to you.
  • Always ask for anything to learn and write notes to be guideline for you.
  • Improving quality and service standards by paying attention to detail.
  • Working closely with colleagues and other departments to build effective relations, to ensure a smooth and cost-efficient operation.
  • Follow all the policy for grooming and clean less in all cooking area.
  • The role is based in either Portomaso or Oracle Casino, but applicants may be asked to shift between casinos if the need arises.

Person Specification (Skills; knowledge; experience; attitude):

  • Attention to detail.
  • Good command of English.
  • Good communication skills.
  • Following HACCP to the letter.
  • Neat and well-groomed appearance is to be presented always.
  • Previous experience will be considered an asset.

 

How to Apply

Interested candidates are kindly requested to apply by sending their CV to: careers@tumasgm.com.

 

Personal data submitted with your application will be processed in accordance with our Privacy Policy

or

Kitchen Porter

 

Issue Date: 05th June,2021

Closing Date: 31st July,2021

 

 

Job details: Tumas Gaming operates the Casino Division within the Tumas Group. Since its humble origins in 1998, the Qawra Oracle Casino has expanded to include Portomaso Casino, which opened in June 2006. It is the only multi-casino operator on the island, featuring a wide variety of live gaming tables and slot machines. Tumas Gaming employs over 300 employees.

 

Job Description: This position requires an individual with a proven track record as Kitchen Porter, performing daily cleaning duties and strictly abiding to HACCP regulations.

 

Role and Responsibilities:

  • Performing daily cleaning duties, as per cleaning schedules and / or as assigned by the supervisor on duty
  • Minimizing costs through breakages, loss and excessive use of chemicals
  • Ensuring cleanliness of all facilities and equipment in accordance with HACCP standards
  • Maintaining and storing all kitchen equipment
  • Operating any machinery, as instructed by supervisor on duty
  • Assisting in any ad hoc duties, as directed by the supervisor on duty

Person Specification (Skills; knowledge; experience; attitude):

  • Have previous work experience in a similar role
  • Be able to work on own initiative and under minimum supervision
  • Be a team player
  • Be able to work under pressure
  • Have a valid food licence
  • Adhere to all standard operating procedures
  • Adhere to all health and safety procedures
  • Adhere to fire safety regulations and evacuation procedures

 

How to Apply

Interested candidates are kindly requested to apply by sending their CV to: careers@tumasgm.com.

 

Personal data submitted with your application will be processed in accordance with our Privacy Policy

or

Demi Chef De Partie

 

Job details: The demi Chef de Partie is responsible for the proper efficiency and profitable functioning of the kitchen-section assigned to them. They supervise the work of the cooks and employees reporting to them. They are familiar with all policies and procedures of the department, F&B standards and principles, implements and maintains them.

Role and Responsibilities:

  • Performance is satisfactory when you have successfully achieved the following minimum standards.
  • Work closely together with the Sous Chef on the implementation of food control procedures;
  • Constantly check on food supplies to ensure that they conform to the quality standards laid down by the hotel;
  • Check daily all fridges and store rooms in your section, making sure all perishable items are in perfect condition. Take preventive action against loss whenever necessary.
  • Try to fix all the problem in your section and to take an action in that and report to his sous chef in charge.
  • Always be with the guest and give them full explanation about all the food product, ingredients and if there is special case (e. vegetarian, allergic, gluten……etc.).
  • Ensure that all staff follows our standard recipes, methods of preparation and presentation according to the department/hotel standard;
  • Be familiar with the menu and know the ingredients, portion size, method of cooking and time it takes to prepare each item on the menu;
  • Constantly check prepared food for its taste, temperature and visual appeal.
  • Prepare, in co-operation with the sous-chef, daily food requisition according to the hotels policies, always being careful not to overstock;
  • Ensure that your section is notified of all function bookings, and products required from other sections. Ensure that all last-minute changes are acknowledged by your section, and carried out;
  • Make sure that all special requests to your section, whichever outlet they may come from, are attended to and carried out in the best and fastest way possible.
  • After completion of your shift organize the “handing over” to the following shift and give notice of your departure;
  • Insist upon meticulous cleanliness and orderliness, and bring to the attention of the Sous Chef any situation where hygiene is below standard.
  • To establish and maintain effective employee relations;
  • Assisting for ordering food items to the desired and required, quality and quantity;
  • Regulate temperatures of ovens, grill and other cooking equipment;
  • Maintain a high level of personal cleanliness;
  • To deputize for the Chef de Partie in his absence.
  • Ensure that all staff follows our standard recipes, methods of preparation and presentation according to the department/hotel standard;

 

How to Apply

Interested candidates are kindly requested to apply by sending their CV to: careers@tumasgm.com.

 

Personal data submitted with your application will be processed in accordance with our Privacy Policy

or

Casino Surveillance Officer

 

Issue Date: 29th May,2021

Closing Date: 31st July,2021

 

 

Job Description:

To guarantee the protection of Company assets and the integrity of gaming operations by following internal procedures and Company policy, thus ensuring the highest standards of efficiency, security and customer services.

Role and Responsibilities:

  • To carry out one’s duties in accordance with all rules and regulations as approved by the Malta Gaming Authority and Company Policy;
  • To observe casino activity in gaming floors, cage and cash desks, count rooms, back of house and the casino boundary, and report any cheating, theft, embezzlement, illegal activities and any behavior that is incompatible with established company policy;
  • To identify basic playing patterns and alert management of any suspicious behavior that is not consistent with the player’s usual style and that may involve illegal activity;
  • To provide feedback to the Surveillance Manager, Security and Risk Control Manager, the General Manager and if deemed necessary to the compliance manager and produce both verbal and written reports as required;
  • To report security risks immediately and directly to the Surveillance Manager;
  • Willing to work on shift basis which include night shifts and weekends;
  • To attend regular meetings organized by the Surveillance Manager;
  • To ensure that the closed-circuit television system is operating at optimal efficiency and when necessary take corrective action;
  • To ensure security is enforced during all shifts by liaising with the casino manager on duty;
  • To perform other related duties as and when required by the Company;
  • To maintain a professional and amicable relationship with all departments, the Malta Gaming Authority, as well as with Law and Enforcement agencies.

Person Specification (Skills; knowledge; experience; attitude):

  • Attention to detail;
  • Proficient in written and spoken English. Knowledge of Italian Language will be considered an asset;
  • Organized;
  • Knowledge of gaming;
  • 2 years’ experience working in a casino;
  • Experience working in surveillance will be preferred;
  • Flexible approach to work.

How to Apply

Interested candidates are kindly requested to apply by sending their CV to: careers@tumasgm.com.

 

Personal data submitted with your application will be processed in accordance with our Privacy Policy

or

Slots Attendant

 

Issue Date: 25th May,2021

Closing Date: 31st July,2021

 

 

Job Description:

To ensure the highest standards of efficiency, security and customer satisfaction by running the slots floor in accordance with the procedures and policies of the Company and the Gaming Act.

 

Role and Responsibilities:

  • To maintain order, ensure the security and safety of machines and equipment and report any suspicious or dangerous situations to the manager.
  • To report any machine that malfunctions twice for the same reason to the supervisor, who will take corrective action.
  • To optimize the slots operation, minimize machine downtime and report malfunctions to the Supervisor.
  • To have and maintain a thorough knowledge of machine instructions and codes.
  • To perform technical duties under supervision.
  • To attend to and assist customers in the event of a minor machine malfunction.
  • To create a pleasant, friendly and welcoming atmosphere when greeting customers by the tone of voice, facial expression and attitude.
  • To respond promptly to customer calls, assisting them in slots games queries.
  • To handle complaints in diplomatic and professional manner, and refer complicated and unsettled disputes to the Supervisor or Manager.
  • To actively promote the department through regular contact and communication with customers.
  • To report any undesirable players or potentially dangerous situations to Management, Security and Surveillance.

 

Person Specification (Skills; knowledge; experience; attitude):

  • Energetic and positive individual, showing dedication and initiative at the workplace.
  • Excellent command of Maltese, English and Italian or other foreign language.
  • ECDL
  • Ready to work on shift basis which includes nights and weekends.
  • Experience in gaming will be given priority, although training will be provided.

Physical Requirements:

  • Ability to stand for a long period of time
  • Resistance or have no allergies to any aerosols or chemicals applied to clean the machines.

 

How to Apply

Interested candidates are kindly requested to apply by sending their CV to: careers@tumasgm.com.

Personal data submitted with your application will be processed in accordance with our Privacy Policy

or

F&B Attendant

 

Issue Date: 20th May,2021

Closing Date: 30th June,2021

 

 

Job Description:

To attend to customer needs as appropriate, operating at very high standards, exceeding customer expectations.

Role and Responsibilities:

  • To ensure that the highest standards of waiting efficiency and customer service are observed in accordance with hygiene, the health and safety procedures and company policy.
  • To ensure that the service area is kept in a clean and tidy state.
  • To ensure that all service area equipment functions properly and effectively, that it is kept clean and appropriately used and to report any breakdowns or breakages directly they are discovered.
  • To observe the temperatures of the different cooling equipment and report any discrepancies in temperature immediately.
  • To assist and actively promote the Casino during promotional and public relations activities.
  • The standard of guest service must be always high and ensure that the general area is kept free of all clutter.
  • Ensure to maintain a pleasant, friendly and welcoming attitude always.
  • To carry out the day-to-day requisitioning of goods from the bar and the kitchen to ensure continuity of service.
  • Maintain an up-to-date working knowledge of the menu items and daily specials.
  • Deliver food orders from the kitchen to customers’ tables rapidly and accurately
  • Communicate food orders to chefs, paying attention to priorities and special requests (e.g. food allergies).
  • To serve management and on request staff, in the offices as required and to be sure that the accompanying receipt is signed.
  • Collection of payment and provide appropriate change.
  • Responsible for counting the contents of cash register drawer at the end of each shift.
  • To hand in any (lost) property found within the casino premises to the manager.

To carry out any other compatible duties at the request of senior management

Person Specification (Skills; knowledge; experience; attitude):

  • Previous work experience in a similar role will be considered an asset.
  • Be able to work on own initiative and under minimum supervision.
  • Be able to work under pressure and a team player.
  • Adhere to all standard operating procedures.
  • Adhere to all health and safety procedures.
  • Adhere to fire safety regulations and evacuation procedures.

 

How to Apply

Interested candidates are kindly requested to apply by sending their CV to: careers@tumasgm.com.

 

Personal data submitted with your application will be processed in accordance with our Privacy Policy

or