Cashier

 

Issue Date: 23rd August,2021

Closing Date: 30th December,2021

 
 

Job Description:

To provide the highest standard of cash desk service by strictly adhering to cash desk manual procedures, Company polices and relevant sections of the Malta Gaming Authority Act.

Role and Responsibilities:

  • To be knowledgeable of the cash desk manual procedures.
  • To provide an efficient and friendly service to all customers.
  • To ensure that the supervisor and management are kept informed of customers’ cash desk transactions and that all information is relevant and updated.
  • To immediately inform the supervisor of an undesirable customer or any potentially dangerous situation.
  • To take care of and update basic customer records and other relevant documentation.
  • To ensure that an adequate float composition is maintained by asking for timely replenishments.
  • To immediately inform the supervisor of any defective equipment.
  • To ensure that the cash desk and the cash handling areas are kept tidy and free of clutter.
  • To ensure that all transaction forms including both forms completed for internal use and those completed for banking purposes are completed correctly.
  • To observe and record all final cash count transactions in an efficient and security conscious manner.
  • To maintain a friendly, pleasant attitude and create a welcoming atmosphere to all Customers.

Person Specification (Skills; knowledge; experience; attitude):

  • Exceptional Communicational skills.
  • Highly organized and a flexible approach to work.
  • Previous work experience.
  • Able to work independently and as part of a team.
  • Good knowledge of Ms. Excel.
  • Good knowledge of gaming.
  • Good knowledge of compliance procedures.
  • He/She will need to have excellent command of English, additional Maltese and Italian speaking will be considered an asset;

.

 

How to Apply

Interested candidates are kindly requested to apply by sending their CV to: careers@tumasgm.com.

 

Personal data submitted with your application will be processed in accordance with our Privacy Policy

or

Live Gaming Dealers

 

Issue Date: 20th August,2021

Closing Date: 30th December,2021

 

 

We are looking for smart and highly motivated individuals to join our team as Live Gaming Dealers. This role requires energetic and positive individuals, who enjoy working in a dynamic environment. The selected candidate must be a dedicated and flexible approach to work, with an excellent command of the English Language. Fluency in other languages is considered favourably. A minimum 2 years of previous experience in a similar role is required.

.Net Developer

 

Issue Date: 20th August,2021

Closing Date: 30th December,2021

 

Job Description:

As .NET developer you should be at least proficient either in using VB.NET or C#, or even better, both languages. You should be capable of handling many aspects of the application, including but not limited to performance, scalability, security, and testing.

Role and Responsibilities:

  • Utilize established development tools, guidelines and conventions including but not limited to ASP.NET, SQL Server, HTML, CSS, JavaScript, and C#/VB.NET
  • Prepare and maintain code for various .Net applications and resolve any defects in systems.
  • Prepare test-based applications for various .Net applications.
  • Enhance existing systems by analysing business objectives, preparing an action plan, and identifying areas for modification and improvement
  • Manage defect tracking system and resolve all issues and prepare update for systems.
  • Investigate and develop skills in new technologies.
  • Create technical specifications and test plans.
  • Monitor everyday activities of system and provide require support

Person Specification (Skills; knowledge; experience; attitude):

  • BS degree in Computer Science, Engineering, MIS, or equivalent with programming experience.
  • Previous Experience of design and/or development experience with .NET, C#, ASP.NET, Windows Forms and SQL Server in an n-tier architecture.
  • Background in object-oriented development techniques.
  • Database design and development (Microsoft SQL Server).
  • Experience with Web Services, WCF and Service Oriented Architecture a plus
  • Understanding of Software Development Life Cycle and Agile methodologies
  • Ability to speak and write fluently in English.
  • An overall positive attitude towards work.
  • Excellent customer service skills.
  • Dedicated approach to work.
  • Display initiative always.
  • Ability to both lead and be a team player.
  • Highly organized and IT proficient.
  • Keep up to date with related legislation.
  • Possess a flexible attitude towards work.

How to Apply

Interested candidates are kindly requested to apply by sending their CV to: careers@tumasgm.com.

Personal data submitted with your application will be processed in accordance with our Privacy Policy

 

Front Desk Assistant

 

Issue Date: 20th August,2021

Closing Date: 30th December,2021

 

 

Job Description:

The Front Desk Assistant will be supporting the Front Desk Team and the Compliance Team.

Role and Responsibilities:

  • To perform Identification and Verification on customer Profiles
  • To Scan and save Documents such as SOW/SOF/Supporting Documentation
  • To Upload Documents such as SOW/SOF/Supporting Documentation on KYCMATIC Customer Profile.
  • To double check Customer information on Marketing Reception Module
  • To double check Customer Information on KYCMATIC Module
  • To make sure that information on customer Profile, on KYCMATIC, reflects the data declared on KYC Form.
  • To amend/update data on customer’s profile in KYCMATIC according to the data on KYC Form.

Additional Tasks:

  • To Coordinate with the Front Desk Team in the filing of forms
  • To organize and send all hard copies relating to SOW/SOF and Supporting Documentation to the AML Team.
  • To keep the front desk tidy and presentable with all necessary Material (Forms, Pens, Paper etc.)

Person Specification (Skills; knowledge; experience; attitude):

  • Good Organizational Skills
  • Knowledge of MS Office (Word and Excel)
  • Customer Service Orientation
  • School Leaving Certificate
  • Qualifications: ‘O’ Level Standard

 

How to Apply

Interested candidates are kindly requested to apply by sending their CV to: careers@tumasgm.com.

 

Personal data submitted with your application will be processed in accordance with our Privacy Policy

or

Game Presenter

 

Issue Date: 19th August,2021

Closing Date: 31st January,2022

 

 

Job Description:

Managing the tables and games in a professional manner and in accordance with company procedures and gaming regulations. Ensuring that the highest standards of efficiency and customer satisfaction are maintained. Achieving increasingly high standards of performance by collaborating with the gaming inspector and supervisor.

Role and Responsibilities:

  • To guarantee that the highest standard of efficient dealing and game management is carried out in accordance with company procedures and the Gaming Act, as well as ensuring that the rules of the games are always observed.
  • To start each new game within but not exceeding the pre-set time interval appearing on the screen.
  • To create a pleasant, friendly and welcoming atmosphere when greeting new players. This must be reflected in the tone of voice, facial expression, posture and attitude.
  • To explain the rules of the games to customers.
  • To call “no more bets” in good time, to make sure that the call is observed always and that no more bets are accepted, added, removed or changed once they have been given and accepted.
  • To keep up a proficient and clear commentary on all transactions carried out.
  • To ensure a high standard of security against all cheating.
  • To notify the supervisor immediately of any equipment malfunction.
  • To collaborate with the supervisor to improve the games and other related matters.
  • To keep the tables and their surroundings free of clutter.
  • To maintain the highest possible standard of customer relations and company reputation.
  • To give appropriate handover at the change of shift.
  • To conduct any other reasonable tasks as may be directed by the employer from time to time, in accordance with company exigencies.

Person Specification (Skills; knowledge; experience; attitude):

  • Excellent communication skills;
  • Smart appearance;
  • Excellent command of English;
  • Basic IT knowledge;
  • Be a team player;
  • A flexible approach to work;
  • Previous experience in a similar job and gaming knowledge will be considered an asset.

 

How to Apply

Interested candidates are kindly requested to apply by sending their CV to: careers@tumasgm.com.

Personal data submitted with your application will be processed in accordance with our Privacy Policy

Gaming Dealer

 

Issue Date: 14th August,2021

Closing Date: 30th December,2021

 

 

Job Description:

Managing the tables and games in a professional manner and in accordance with company procedures and gaming regulations. Ensuring that the highest standards of efficiency and customer satisfaction are maintained.

 

Role and Responsibilities:

  • Ensure that the highest standards of efficient dealing, security and customer service are carried out in accordance with the procedures manual and the Gaming Act and that the rules of the games are observed
  • To check the cash chip float of the table before commencing gaming to verify that the correct float is present
  • To check the deck(s) of cards before commencing gaming, when cards are replaced and at the close of gaming to verify that all cards are present
  • To keep the table and its surroundings free of clutter the whole time
  • To place bets correctly and repeat clearly all customer bets
  • To ensure that all monies and bets are visibly counted and announced in accordance with company procedure
  • To ensure that the payments are exact and made up in the correct denominations
  • Refer all disputes and any misunderstandings to the table inspector
  • To ensure good security against all cheating
  • To ensure the inspector and / the pit boss are kept informed as required
  • At shift change or break inform the incoming dealer of all relevant details pertaining to the customers and their form of play
  • Be in a position to provide players with a brief explanation regarding the game in hand
  • To create a pleasant, friendly and welcoming atmosphere when greeting new players. This must be reflected in the tone of voice, facial expression, posture and attitude.
  • At close of the game to ensure that no value chips or monies have been forgotten in the chipping machine, the float cover, in the drop box sleeve or anywhere on the table
  • At close of the game to confirm the remaining cash chip float and assist with the tip and cash count according to the roster

 

Person Specification (Skills; knowledge; experience; attitude):

  • Excellent communication skills;
  • Smart appearance;
  • Excellent command of English;
  • Basic IT knowledge;
  • Be a team player;
  • A flexible approach to work;
  • Previous experience in a similar job and gaming knowledge will be considered an asset, but not necessary as training will be provided

 

How to Apply

Interested candidates are kindly requested to apply by sending their CV to: careers@tumasgm.com.

Personal data submitted with your application will be processed in accordance with our Privacy Policy

or

Security Officer

 

Issue Date: 14th August,2021

Closing Date: 30th December,2021

 

 

Job Description:

To control the casino security ensuring the integrity and protection of the Company assets and operations. They are responsible for the safety of all patrons and employees in and around the casino.

Role and Responsibilities:

  • To liaise with surveillance staff and all other casino departments, to ensure the overall security of the casino;
  • To identify and deny access to individuals who are minors (under the age of 18 or 25 years in case if Maltese National)
  • Registering guests when needed;
  • To enforce restricted access to non-public and secure areas (e.g. gaming pits, cash cage, count areas and all administrative areas) while on duty in the premises;
  • To provide escorts on and off the gaming floor as required;
  • To ensure the safe and direct delivery of drop boxes to count areas;
  • To monitor movement and security of cash and convertible cash assets;
  • To observe suspicious movements of individuals or groups and report to duty manager;
  • To ensure no person uses any electrical, mechanical, telecommunications or other devices to affect the outcome of a casino game;
  • To complete a Casino Occurrence Report for:
    • any irregularities in security procedures;
    • any suspicious or criminal activities;
    • suspicious persons;
    • Any other unusual incidents.
  • To assume responsibility for handling lost and found object (not including cash or cash equivalent);
  • To inspect all waste before removal from casino areas;
  • To conduct checks on staff belongings, where and when required;
  • To assist in medical emergencies.

Person Specification (Skills; knowledge; experience; attitude):

  • Good command of English (written and spoken), knowledge of Maltese and Italian will be considered an asset ;
  • Be smart and disciplined;
  • Must be a good team player;
  • Be willing to work night shifts and weekends;
  • Experience as a security officer or in a similar post would be considered as an asset.
  • Driving Licence (Car)

How to Apply

Interested candidates are kindly requested to apply by sending their CV to: careers@tumasgm.com.

 

Personal data submitted with your application will be processed in accordance with our Privacy Policy

or

Poker Dealer

 

Issue Date: 13th August,2021

Closing Date: 30th December,2021

 

 

Job Description:

Maintaining a professional, friendly and courteous atmosphere providing the customer with a pleasant gaming experience.

  • Handle and deal a deck of cards without compromise.
  • Handle cash, chips and transactions smoothly, accurately and with integrity.
  • Deal and conducting the game in accordance with departmental procedures and respecting MGA regulations, enforcing respective rules.
  • Maintaining the pace and productivity of the game with minimal disturbance or error.

 

Role and Responsibilities:

  • Maintain the control of the table.
  • Be aware of players sitting on the wrong seat or table and keep spectators away.
  • Be sure to issue warnings to players who use offensive language, become abusive to others, or break rules of etiquette. Repeat offenses will require you to alert the floor.
  • Dealing to all tournament players, including those absent from the table.
  • Proper shuffle procedures MUST be followed.
  • Dealer must move the button before starting the shimmy shuffle. Ask the players to post Blinds and ante (where needed).
  • Kill the hand of an absent player as soon as the last card is dealt. This means that before any betting begins for that round, the absent player has NO option to contest the hand. Therefore, their cards will be mucked.
  • Starting the action with the proper bet for each round clock wise.
  • Deal the flop turn and river in the proper sequence.
  • Always burn a card before flop, turn and river.
  • Leave burn cards, mucked cards and stub decks separate.
  • Announcing, out loud, all bets and raises.
  • Count all the bets and raises unless players going in all in (count just in case a player in his turn ask the amount).
  • Announce when a player goes all-in and ask the player to move the chips in front of them.
  • Calling any string bets and/or, string raises.
  • Announce the number of active players before dealing each round.
  • Announcing the player is eliminated (Seat open).
  • Never stall, or slow down the speed of a deal, waiting for the clock.
  • Know when to call for the floor. (don’t take any decision without calling the floor).
  • Do not let players touch the chips in the pot.
  • Remind players to protect their own hands, and Act in Turn.
  • Dealer cannot count the pot in no limit games.

 

Person Specification (Skills; knowledge; experience; attitude):

  • Excellent communication, multitasking and decision-making skills.
  • Able to work on own initiative and in a team.
  • Knowledge of gaming rules and poker games.
  • A dedicated and flexible attitude towards work.
  • Be honest and reliable.

 

How to Apply

Interested candidates are kindly requested to apply by sending their CV to: careers@tumasgm.com.

Personal data submitted with your application will be processed in accordance with our Privacy Policy

or

MLRO Officer

 

Issue Date: 13th August,2021

Closing Date: 30th December,2021

 

 

Job Description:

The Money Laundering Reporting Officer (MLRO) will be responsible for monitoring internal AML policies and procedures relating to record keeping, customer due diligence measures.

The post involves key responsibility in receiving internal disclosures of unusual or suspicious transactions and, where necessary, follow up the same by filing a STR with the FIAU and respond to relevant requests for information.

Principal Accountabilities:

  • The primary contact point with the Financial Intelligence Analysis Unit, and the relevant Authorities
  • Execution of the AML/CFT compliance monitoring program
  • Perform regular reviews on the correct application of the AML/CFT controls
  • AML/CFT training
  • Work closely with the HOC to ensure appropriate compliance and risk controls are in place
  • Escalate AML/CFT compliance matters to the BoD and the Group Head of Compliance (HOC)

 

Role and Responsibilities:

  • Managing the AML/CFT team
  • Ensure that the Business Risk Assessment and the Customer Risk Assessments are updated in line with legislation, AML/CFT Policy and Procedures
  • Make sure that employees are screened in line with the company’s legal obligations
  • Receiving reports of knowledge or suspicion of ML/FT
  • Consider such reports within the legally set timeframe in order to determine whether an internally reported suspicion of ML/FT, merits to be reported to the FIAU
  • Scrutinize tables, slots and cash desk reports, and use all the avaible IT and monitoring tools as part of the ongoing monitoring of the casino patrons’
  • Documenting any knowledge or suspicion of ML/FT acquired during the ongoing monitoring and reporting to the FIAU where appropriate
  • Respond promptly to any requests for information made by FIAU
  • Liaise with relevant authorities and the police during their investigations
  • Compile the FIAU annual compliance report
    • Periodical reporting to the HOC and the board of directors on AML/CFT compliance matters
    • Work closely with the Compliance department on ad hoc projects as required
    • Ensuring that designated employees are qualified and trained to deputize during temporary unavailability
      • Provide AML/CFT training to Company employees, on the AML/CFT Policies and Procedures, any new AML/CFT required processes IT systems and documents to be used.
      • Organize other legislative training for employees to become cognisant of the company’s and the individual’s AML/CFT obligations.
      • Make sure that the AML/CFT Policies &Procedures are updated in accordance with regulatory changes and that these are understood by all stakeholders
      • Ensure that all AML/CFT regulatory changes are notified to the Management, HOC and BoD
      • Recommend any changes and when required provide input into the development of new operating procedures
      • Other duties of the MLRO are to retain the following records required as evidence of compliance with the PMLFTR:
      • Internal reports made to the MLRO :
        • Reports made by the subject person to the FIAU
        • A record of the reasons for not forwarding an internal report to the FIAU
        • A record of AML/CFT training provided including the date on which the training was delivered, the nature of the training; the names of employees receiving the training; the results of any assessment undertaken by employees – a copy of handouts or slides.
        • Other or assessments dealing with AML/CFT issues.

Person Specification (Skills; knowledge; experience; attitude):

  • Good communication and presentation skills.
  • Discretion, tact and resilient.
  • Dedicated approach to work.
  • Display initiative at all times.
  • Ability to both lead and be a team player.
  • Proficient in written and spoken English and preferably Italian.
  • Experience in the gaming industry.
  • Highly organized and IT proficient.
  • Keep up to date with related legislation.
  • Possess a flexible attitude towards work.

 

How to Apply

Interested candidates are kindly requested to apply by sending their CV to: careers@tumasgm.com.

 

Personal data submitted with your application will be processed in accordance with our Privacy Policy

or

Accounts Clerk

 

Issue Date: 08th August,2021

Closing Date: 30th December,2021

 

 

Job Description:

In this position you will assist the Finance Manager with the day to day accounting duties. Main duties will include accounts reconciliations, chasing of suppliers for invoices and payments. Posting of daily reports.

Role and Responsibilities:

  • Compiling of daily income audit reports.
  • Everyday transactions and matters relating to casinos, remote gaming and gaming parlors; like posting of invoices. Issuing purchase orders as required.
  • To assist in reconciliations and payment run.
  • Overseeing bank-related duties like credit card transactions entry, bank reconciliations and cash-flows.
  • Preparation of accounting journals.
  • Perform other duties which may be assigned from time to time.

 

Person Specification (Skills; knowledge; experience; attitude):

  • Dedicated, having excellent communication skills.
  • Multitasking ability, coupled with flexible attitude towards work.
  • Good decision-making skills, reliable and honest.
  • Able to work on own initiative and in a team environment.
  • Qualification in accounts AAT Diploma or equivalent qualification in ACCA.
  • Previous work experience is considered an asset.
  • Team player skills.

 

How to Apply

Interested candidates are kindly requested to apply by sending their CV to: cvella@tumasgm.com and cmagro@tumasgm.com.

 

Personal data submitted with your application will be processed in accordance with our Privacy Policy

or