Cashier

 

Issue Date: 23rd August,2021

Closing Date: 30th December,2021

 
 

Job Description:

To provide the highest standard of cash desk service by strictly adhering to cash desk manual procedures, Company polices and relevant sections of the Malta Gaming Authority Act.

Role and Responsibilities:

  • To be knowledgeable of the cash desk manual procedures.
  • To provide an efficient and friendly service to all customers.
  • To ensure that the supervisor and management are kept informed of customers’ cash desk transactions and that all information is relevant and updated.
  • To immediately inform the supervisor of an undesirable customer or any potentially dangerous situation.
  • To take care of and update basic customer records and other relevant documentation.
  • To ensure that an adequate float composition is maintained by asking for timely replenishments.
  • To immediately inform the supervisor of any defective equipment.
  • To ensure that the cash desk and the cash handling areas are kept tidy and free of clutter.
  • To ensure that all transaction forms including both forms completed for internal use and those completed for banking purposes are completed correctly.
  • To observe and record all final cash count transactions in an efficient and security conscious manner.
  • To maintain a friendly, pleasant attitude and create a welcoming atmosphere to all Customers.

Person Specification (Skills; knowledge; experience; attitude):

  • Exceptional Communicational skills.
  • Highly organized and a flexible approach to work.
  • Previous work experience.
  • Able to work independently and as part of a team.
  • Good knowledge of Ms. Excel.
  • Good knowledge of gaming.
  • Good knowledge of compliance procedures.
  • He/She will need to have excellent command of English, additional Maltese and Italian speaking will be considered an asset;

.

 

How to Apply

Interested candidates are kindly requested to apply by sending their CV to: careers@tumasgm.com.

 

Personal data submitted with your application will be processed in accordance with our Privacy Policy

or

.Net Developer

 

Issue Date: 20th August,2021

Closing Date: 30th December,2021

 

Job Description:

As .NET developer you should be at least proficient either in using VB.NET or C#, or even better, both languages. You should be capable of handling many aspects of the application, including but not limited to performance, scalability, security, and testing.

Role and Responsibilities:

  • Utilize established development tools, guidelines and conventions including but not limited to ASP.NET, SQL Server, HTML, CSS, JavaScript, and C#/VB.NET
  • Prepare and maintain code for various .Net applications and resolve any defects in systems.
  • Prepare test-based applications for various .Net applications.
  • Enhance existing systems by analysing business objectives, preparing an action plan, and identifying areas for modification and improvement
  • Manage defect tracking system and resolve all issues and prepare update for systems.
  • Investigate and develop skills in new technologies.
  • Create technical specifications and test plans.
  • Monitor everyday activities of system and provide require support

Person Specification (Skills; knowledge; experience; attitude):

  • BS degree in Computer Science, Engineering, MIS, or equivalent with programming experience.
  • Previous Experience of design and/or development experience with .NET, C#, ASP.NET, Windows Forms and SQL Server in an n-tier architecture.
  • Background in object-oriented development techniques.
  • Database design and development (Microsoft SQL Server).
  • Experience with Web Services, WCF and Service Oriented Architecture a plus
  • Understanding of Software Development Life Cycle and Agile methodologies
  • Ability to speak and write fluently in English.
  • An overall positive attitude towards work.
  • Excellent customer service skills.
  • Dedicated approach to work.
  • Display initiative always.
  • Ability to both lead and be a team player.
  • Highly organized and IT proficient.
  • Keep up to date with related legislation.
  • Possess a flexible attitude towards work.

How to Apply

Interested candidates are kindly requested to apply by sending their CV to: careers@tumasgm.com.

Personal data submitted with your application will be processed in accordance with our Privacy Policy

 

Front Desk Assistant

 

Issue Date: 20th August,2021

Closing Date: 30th December,2021

 

 

Job Description:

The Front Desk Assistant will be supporting the Front Desk Team and the Compliance Team.

Role and Responsibilities:

  • To perform Identification and Verification on customer Profiles
  • To Scan and save Documents such as SOW/SOF/Supporting Documentation
  • To Upload Documents such as SOW/SOF/Supporting Documentation on KYCMATIC Customer Profile.
  • To double check Customer information on Marketing Reception Module
  • To double check Customer Information on KYCMATIC Module
  • To make sure that information on customer Profile, on KYCMATIC, reflects the data declared on KYC Form.
  • To amend/update data on customer’s profile in KYCMATIC according to the data on KYC Form.

Additional Tasks:

  • To Coordinate with the Front Desk Team in the filing of forms
  • To organize and send all hard copies relating to SOW/SOF and Supporting Documentation to the AML Team.
  • To keep the front desk tidy and presentable with all necessary Material (Forms, Pens, Paper etc.)

Person Specification (Skills; knowledge; experience; attitude):

  • Good Organizational Skills
  • Knowledge of MS Office (Word and Excel)
  • Customer Service Orientation
  • School Leaving Certificate
  • Qualifications: ‘O’ Level Standard

 

How to Apply

Interested candidates are kindly requested to apply by sending their CV to: careers@tumasgm.com.

 

Personal data submitted with your application will be processed in accordance with our Privacy Policy

or

Security Officer

 

Issue Date: 14th August,2021

Closing Date: 30th December,2021

 

 

Job Description:

To control the casino security ensuring the integrity and protection of the Company assets and operations. They are responsible for the safety of all patrons and employees in and around the casino.

Role and Responsibilities:

  • To liaise with surveillance staff and all other casino departments, to ensure the overall security of the casino;
  • To identify and deny access to individuals who are minors (under the age of 18 or 25 years in case if Maltese National)
  • Registering guests when needed;
  • To enforce restricted access to non-public and secure areas (e.g. gaming pits, cash cage, count areas and all administrative areas) while on duty in the premises;
  • To provide escorts on and off the gaming floor as required;
  • To ensure the safe and direct delivery of drop boxes to count areas;
  • To monitor movement and security of cash and convertible cash assets;
  • To observe suspicious movements of individuals or groups and report to duty manager;
  • To ensure no person uses any electrical, mechanical, telecommunications or other devices to affect the outcome of a casino game;
  • To complete a Casino Occurrence Report for:
    • any irregularities in security procedures;
    • any suspicious or criminal activities;
    • suspicious persons;
    • Any other unusual incidents.
  • To assume responsibility for handling lost and found object (not including cash or cash equivalent);
  • To inspect all waste before removal from casino areas;
  • To conduct checks on staff belongings, where and when required;
  • To assist in medical emergencies.

Person Specification (Skills; knowledge; experience; attitude):

  • Good command of English (written and spoken), knowledge of Maltese and Italian will be considered an asset ;
  • Be smart and disciplined;
  • Must be a good team player;
  • Be willing to work night shifts and weekends;
  • Experience as a security officer or in a similar post would be considered as an asset.
  • Driving Licence (Car)

How to Apply

Interested candidates are kindly requested to apply by sending their CV to: careers@tumasgm.com.

 

Personal data submitted with your application will be processed in accordance with our Privacy Policy

or

MLRO Officer

 

Issue Date: 13th August,2021

Closing Date: 30th December,2021

 

 

Job Description:

The Money Laundering Reporting Officer (MLRO) will be responsible for monitoring internal AML policies and procedures relating to record keeping, customer due diligence measures.

The post involves key responsibility in receiving internal disclosures of unusual or suspicious transactions and, where necessary, follow up the same by filing a STR with the FIAU and respond to relevant requests for information.

Principal Accountabilities:

  • The primary contact point with the Financial Intelligence Analysis Unit, and the relevant Authorities
  • Execution of the AML/CFT compliance monitoring program
  • Perform regular reviews on the correct application of the AML/CFT controls
  • AML/CFT training
  • Work closely with the HOC to ensure appropriate compliance and risk controls are in place
  • Escalate AML/CFT compliance matters to the BoD and the Group Head of Compliance (HOC)

 

Role and Responsibilities:

  • Managing the AML/CFT team
  • Ensure that the Business Risk Assessment and the Customer Risk Assessments are updated in line with legislation, AML/CFT Policy and Procedures
  • Make sure that employees are screened in line with the company’s legal obligations
  • Receiving reports of knowledge or suspicion of ML/FT
  • Consider such reports within the legally set timeframe in order to determine whether an internally reported suspicion of ML/FT, merits to be reported to the FIAU
  • Scrutinize tables, slots and cash desk reports, and use all the avaible IT and monitoring tools as part of the ongoing monitoring of the casino patrons’
  • Documenting any knowledge or suspicion of ML/FT acquired during the ongoing monitoring and reporting to the FIAU where appropriate
  • Respond promptly to any requests for information made by FIAU
  • Liaise with relevant authorities and the police during their investigations
  • Compile the FIAU annual compliance report
    • Periodical reporting to the HOC and the board of directors on AML/CFT compliance matters
    • Work closely with the Compliance department on ad hoc projects as required
    • Ensuring that designated employees are qualified and trained to deputize during temporary unavailability
      • Provide AML/CFT training to Company employees, on the AML/CFT Policies and Procedures, any new AML/CFT required processes IT systems and documents to be used.
      • Organize other legislative training for employees to become cognisant of the company’s and the individual’s AML/CFT obligations.
      • Make sure that the AML/CFT Policies &Procedures are updated in accordance with regulatory changes and that these are understood by all stakeholders
      • Ensure that all AML/CFT regulatory changes are notified to the Management, HOC and BoD
      • Recommend any changes and when required provide input into the development of new operating procedures
      • Other duties of the MLRO are to retain the following records required as evidence of compliance with the PMLFTR:
      • Internal reports made to the MLRO :
        • Reports made by the subject person to the FIAU
        • A record of the reasons for not forwarding an internal report to the FIAU
        • A record of AML/CFT training provided including the date on which the training was delivered, the nature of the training; the names of employees receiving the training; the results of any assessment undertaken by employees – a copy of handouts or slides.
        • Other or assessments dealing with AML/CFT issues.

Person Specification (Skills; knowledge; experience; attitude):

  • Good communication and presentation skills.
  • Discretion, tact and resilient.
  • Dedicated approach to work.
  • Display initiative at all times.
  • Ability to both lead and be a team player.
  • Proficient in written and spoken English and preferably Italian.
  • Experience in the gaming industry.
  • Highly organized and IT proficient.
  • Keep up to date with related legislation.
  • Possess a flexible attitude towards work.

 

How to Apply

Interested candidates are kindly requested to apply by sending their CV to: careers@tumasgm.com.

 

Personal data submitted with your application will be processed in accordance with our Privacy Policy

or

Accounts Clerk

 

Issue Date: 08th August,2021

Closing Date: 30th December,2021

 

 

Job Description:

In this position you will assist the Finance Manager with the day to day accounting duties. Main duties will include accounts reconciliations, chasing of suppliers for invoices and payments. Posting of daily reports.

Role and Responsibilities:

  • Compiling of daily income audit reports.
  • Everyday transactions and matters relating to casinos, remote gaming and gaming parlors; like posting of invoices. Issuing purchase orders as required.
  • To assist in reconciliations and payment run.
  • Overseeing bank-related duties like credit card transactions entry, bank reconciliations and cash-flows.
  • Preparation of accounting journals.
  • Perform other duties which may be assigned from time to time.

 

Person Specification (Skills; knowledge; experience; attitude):

  • Dedicated, having excellent communication skills.
  • Multitasking ability, coupled with flexible attitude towards work.
  • Good decision-making skills, reliable and honest.
  • Able to work on own initiative and in a team environment.
  • Qualification in accounts AAT Diploma or equivalent qualification in ACCA.
  • Previous work experience is considered an asset.
  • Team player skills.

 

How to Apply

Interested candidates are kindly requested to apply by sending their CV to: cvella@tumasgm.com and cmagro@tumasgm.com.

 

Personal data submitted with your application will be processed in accordance with our Privacy Policy

or

Live Dealer

 

Issue Date: 06th August,2021

Closing Date: 30th September,2021

 

 

Job Description: Managing the tables and games in a professional manner and in accordance with company procedures and gaming regulations. Ensuring that the highest standards of efficiency and customer satisfaction are maintained.

 

Role and Responsibilities:

  • To be knowledgeable of the cash desk manual procedures.
  • To provide an efficient and friendly service to all customers.
  • To ensure that the supervisor and management are kept informed of customers’ cash desk transactions and that all information is relevant and updated.
  • To immediately inform the supervisor of an undesirable customer or any potentially dangerous situation.
  • To take care of and update basic customer records and other relevant documentation.
  • To ensure that an adequate float composition is maintained by asking for timely replenishments.
  • To immediately inform the supervisor of any defective equipment.
  • To ensure that the cash desk and the cash handling areas are kept tidy and free of clutter.
  • To ensure that all transaction forms including both forms completed for internal use and those completed for banking purposes are completed correctly.
  • To observe and record all final cash count transactions in an efficient and security conscious manner.
  • To maintain a friendly, pleasant attitude and create a welcoming atmosphere to all Customers.

Person Specification (Skills; knowledge; experience; attitude):

  • Excellent communication skills;
  • Smart appearance;
  • Excellent command of English;
  • Basic IT knowledge;
  • Be a team player;
  • A flexible approach to work;
  • Previous experience in a similar job and gaming knowledge will be considered an asset, but not necessary as training will be provided

 

How to Apply

Interested candidates are kindly requested to apply by sending their CV to: careers@tumasgm.com.

 

Personal data submitted with your application will be processed in accordance with our Privacy Policy

or

Online Studio Pitboss

 

Issue Date: 06th August,2021

Closing Date: 30th December,2021

 

 

Job Description:

The candidate selected for this position, will be responsible to ensure that studio dealers’ performance is up to the expected standards.

Role and Responsibilities:

  • Provide Administrative support through compiling reports and monitoring table results;
  • Handling cancellation of games and learning procedures to solve technical errors, if faults escalate then the Technical team should be contacted.
  • Dealing with personnel issues, such as handling minor misconduct.
  • Assisting the Online Studio Executives when new dealers are on Tables
  • To guarantee that the highest standard of efficient dealing and game management is carried out in accordance with company procedures and the Gaming Act, as well as ensuring that the rules of the games are always observed.
  • To ensure that an effective rotation is always compiled to include an adequate number of personnel available to supervise the daily operation.
  • To conduct any other reasonable tasks as may be directed by the employer from time to time, in accordance with company exigencies.
  • Oversee the day to day operation and making sure that the team delivers good performance.

Person Specification (Skills; knowledge; experience; attitude):

  • At least 1-year experience as a studio dealer;
  • Excellent knowledge of gaming procedures;
  • Able to use MS excel & word;
  • Highly organized;
  • Proficient in written and spoken English;
  • Be a good team worker and can lead by example;
  • Can multitask and work under pressure.
  • Good interpersonal skills and possess a flexible attitude towards work.

You Will Benefit From :

  • 3-weeks industry leading training to become a Game Presenter.
  • Attractive Salary Package.
  • Monthly Performance and Loyalty Bonuses.
  • Privilege Discount Card to be used in many establishments across the island.
  • Regular team building activities and events.
  • Individual development and career progression opportunities.
  • Discounts on Gym Memberships.
  • Workshops related to Make-Up, Game Presentation and Communication.
  • Basic health insurance.

How to Apply

Interested candidates are kindly requested to apply by sending their CV to: careers@tumasgm.com.

Personal data submitted with your application will be processed in accordance with our Privacy Policy

 

 

Demi Chef De Partie

 

Job details: The demi Chef de Partie is responsible for the proper efficiency and profitable functioning of the kitchen-section assigned to them. They supervise the work of the cooks and employees reporting to them. They are familiar with all policies and procedures of the department, F&B standards and principles, implements and maintains them.

Role and Responsibilities:

  • Performance is satisfactory when you have successfully achieved the following minimum standards.
  • Work closely together with the Sous Chef on the implementation of food control procedures;
  • Constantly check on food supplies to ensure that they conform to the quality standards laid down by the hotel;
  • Check daily all fridges and store rooms in your section, making sure all perishable items are in perfect condition. Take preventive action against loss whenever necessary.
  • Try to fix all the problem in your section and to take an action in that and report to his sous chef in charge.
  • Always be with the guest and give them full explanation about all the food product, ingredients and if there is special case (e. vegetarian, allergic, gluten……etc.).
  • Ensure that all staff follows our standard recipes, methods of preparation and presentation according to the department/hotel standard;
  • Be familiar with the menu and know the ingredients, portion size, method of cooking and time it takes to prepare each item on the menu;
  • Constantly check prepared food for its taste, temperature and visual appeal.
  • Prepare, in co-operation with the sous-chef, daily food requisition according to the hotels policies, always being careful not to overstock;
  • Ensure that your section is notified of all function bookings, and products required from other sections. Ensure that all last-minute changes are acknowledged by your section, and carried out;
  • Make sure that all special requests to your section, whichever outlet they may come from, are attended to and carried out in the best and fastest way possible.
  • After completion of your shift organize the “handing over” to the following shift and give notice of your departure;
  • Insist upon meticulous cleanliness and orderliness, and bring to the attention of the Sous Chef any situation where hygiene is below standard.
  • To establish and maintain effective employee relations;
  • Assisting for ordering food items to the desired and required, quality and quantity;
  • Regulate temperatures of ovens, grill and other cooking equipment;
  • Maintain a high level of personal cleanliness;
  • To deputize for the Chef de Partie in his absence.
  • Ensure that all staff follows our standard recipes, methods of preparation and presentation according to the department/hotel standard;

 

How to Apply

Interested candidates are kindly requested to apply by sending their CV to: careers@tumasgm.com.

 

Personal data submitted with your application will be processed in accordance with our Privacy Policy

or

Commis Chef

 

Issue Date: 05th August,2021

Closing Date: 30th December,2021

 

 

Job details: Tumas Gaming operates the Casino Division within the Tumas Group. Since its humble origins in 1998, the Qawra Oracle Casino has expanded to include Portomaso Casino, which opened in June 2006. It is the only multi-casino operator on the island, featuring a wide variety of live gaming tables and slot machines. Tumas Gaming employs over 300 employees.

 

Job Description: The Commis Chef assists the Sous-chef or the Head Chef in the efficiency and profitability functioning of the Kitchen-section assigned to them. They are familiar with all policies and procedures of the department, standards and principles, implements and maintains them.

 

Role and Responsibilities:

  • To prepare and cook food to the defined standard.
  • Wash and clean food preparation equipment, utensils and tools when required.
  • To inform the Sous Chef of any wastage and to record this accordingly.
  • To work and/or train in all sections of the kitchen.
  • To always use the exact recipe and work within specific food costs. Wash, peel, chop, cut and cook food items.
  • Cook food by a range of methods.
  • Store food in temperature controlled areas.
  • To store all food items accordingly, checking quality and rotation.
  • Should finish all the tasks which give to you.
  • Always ask for anything to learn and write notes to be guideline for you.
  • Improving quality and service standards by paying attention to detail.
  • Working closely with colleagues and other departments to build effective relations, to ensure a smooth and cost-efficient operation.
  • Follow all the policy for grooming and clean less in all cooking area.
  • The role is based in either Portomaso or Oracle Casino, but applicants may be asked to shift between casinos if the need arises.

Person Specification (Skills; knowledge; experience; attitude):

  • Attention to detail.
  • Good command of English.
  • Good communication skills.
  • Following HACCP to the letter.
  • Neat and well-groomed appearance is to be presented always.
  • Previous experience will be considered an asset.

 

How to Apply

Interested candidates are kindly requested to apply by sending their CV to: careers@tumasgm.com.

 

Personal data submitted with your application will be processed in accordance with our Privacy Policy

or