To ensure the highest standards of efficiency, security and customer satisfaction by running the shops in accordance with the procedures and policies of the Company and the Malta Gaming Authority.
Role and Responsibilities:To cash tickets and pay clients accordingly. To assist customers with sports betting. To handle cash and produced daily ‘open’ and ‘closing’ reports. To deliver the best standard of customer care by providing a secure and efficient service, whilst ensuring that all processes are in line with local gaming legislation. To create a pleasant, friendly and welcoming atmosphere when greeting customers by the tone of voice, facial expression and attitude. To serve coffee [...]
The Commis Chef assists the Sous-chef or the Head Chef in the efficiency and profitability functioning of the Kitchen-section assigned to them. They are familiar with all policies and procedures of the department, standards and principles, implements and maintains them.
Role and Responsibilities:To prepare and cook food to the defined standard. Wash and clean food preparation equipment, utensils and tools when required. To inform the Sous Chef of any wastage and to record this accordingly. To work and/or train in all sections of the kitchen. To always use the exact recipe and work within specific food costs. Wash, peel, chop, cut and cook food [...]
The Receptionist’s duties and responsibilities are to ensure the front desk welcomes guests positively and executes all administrative tasks to the highest quality standards.
Role and Responsibilities:Welcoming and registering guests Carrying out the receptionist’s daily administration work, including incoming calls. Compiling attendance report Taking bookings for customer’s transport and the restaurant Ensuring upkeep of the reception area Ensuring that electronic equipment is in good working order and report any malfunctions The Receptionist role is based on a shift basis which include Night shift and weekends, so flexibility is a must. The role is based in either Portomaso or Oracle Casino, but applicants may be asked to shift [...]
To control the casino security ensuring the integrity and protection of the Company assets and operations. They are responsible for the safety of all patrons and employees in and around the casino.
Role and Responsibilities:To liaise with surveillance staff and all other casino departments, to ensure the overall security of the casino; To identify and deny access to individuals who are minors (under the age of 18 or 25 years in case if Maltese National) Registering guests when needed; To enforce restricted access to non-public and secure areas (e.g. gaming pits, cash cage, count areas and all administrative areas) while on duty in [...]
Managing the tables and games in a professional manner and in accordance with company procedures and gaming regulations. Ensuring that the highest standards of efficiency and customer satisfaction are maintained. Achieving increasingly high standards of performance by collaborating with the gaming inspector and supervisor.
Role and Responsibilities:To guarantee that the highest standard of efficient dealing and game management is carried out in accordance with company procedures and the Gaming Act, as well as ensuring that the rules of the games are always observed. To start each new game within but not exceeding the pre-set time interval appearing on the screen. To [...]
Level 1, Portomaso Business Tower
St Julians, Malta, SJT 4011