F&B Attendant

Full Time
Portomaso Casino
Posted 3 days ago

Job Description:

To attend to customer needs as appropriate, operating at very high standards, exceeding customer expectations.

 

Role and Responsibilities:

  • To ensure that the highest standards of waiting efficiency and customer service are observed in accordance with hygiene, the health and safety procedures and company policy.
  • To ensure that the service area is kept in a clean and tidy state.
  • To ensure that all service area equipment functions properly and effectively, that it is kept clean and appropriately used and to report any breakdowns or breakages directly they are discovered.
  • To observe the temperatures of the different cooling equipment and report any discrepancies in temperature immediately.
  • To assist and actively promote the Casino during promotional and public relations activities.
  • The standard of guest service must be always high and ensure that the general area is kept free of all clutter.
  • Ensure to maintain a pleasant, friendly and welcoming attitude always.
  • To carry out the day-to-day requisitioning of goods from the bar and the kitchen to ensure continuity of service.
  • Maintain an up-to-date working knowledge of the menu items and daily specials.
  • Deliver food orders from the kitchen to customers’ tables rapidly and accurately
  • Communicate food orders to chefs, paying attention to priorities and special requests (e.g. food allergies)
  • To serve management and on request staff, in the offices as required and to be sure that the accompanying receipt is signed.
  • To hand in any (lost) property found within the casino premises to the manager.
  • To carry out any other compatible duties at the request of senior management.

 

Person Specification (Skills; knowledge; experience; attitude):

  • Previous work experience in a similar role will be considered an asset.
  • Be able to work on own initiative and under minimum supervision.
  • Be able to work under pressure and a team player.
  • Adhere to all standard operating procedures.
  • Adhere to all health and safety procedures.
  • Adhere to fire safety regulations and evacuation procedures.

 

How to Apply

Interested candidates are kindly requested to apply by sending their CV to: careers@tumasgm.com.

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Job Features

Job CategoryPoker Dealer

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