• Multi Casino Operator
    Multi Casino Operator
    Operating Oracle and Portomaso Casinos, Real Live Online Casinos and Shops

Welcome

Tumas Gaming operates the Gaming Division within Tumas Group. This includes
Oracle Casino, Portomaso Casino, Portomaso Gaming and Gaming Shops.

Portomaso Casino

PORTOMASO CASINO

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Oracle Casino

ORACLE CASINO

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Gaming Shop

GAMING SHOPS

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Portomaso GamingV2

PORTOMASO GAMING

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PORTOMASO GAMING

Poker Tournaments

POKER TOURNAMENTS

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POKER TOURNAMENTS

Sports Betting

SPORTS BETTING

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SPORTS BETTING

OUR OPERATIONS

Oracle Casino


Operating since

1998

Portomaso Casino


Operating since

2006

PGlogoV3


Operating since

2008

Best PlayV2


Operating since

2012

CAREERS

 

Full Time
Portomaso Casino
Posted 4 days ago

Job Description:

The HR Officer will be carrying out a range of HR activities.  The work will include recruitment, selection and induction, training and reporting.  This varied and interesting position will entail working closely with all levels of the organization on day-to-day work and long-term projects.

 

Role and Responsibilities:

Respond to inquiries regarding staff policies and procedures; Ensure continuous update of job descriptions for all positions; Establish a recruiting and interviewing program, advising managers on candidate selection – this will include liaising with agencies, recruiters and temporary staffing agencies when required; Conduct and analyze exit interviews; Guide and advise managers on how to address employment situations appropriately; Liaise [...]

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Full Time
Portomaso Casino
Posted 5 days ago

Job Description:

To provide the highest standard of cash desk service by strictly adhering to cash desk manual procedures, Company polices and relevant sections of the Malta Gaming Authority Act.

 

Role and Responsibilities:

To be knowledgeable of the cash desk manual procedures. To provide an efficient and friendly service to all customers. To ensure that the supervisor and management are kept informed of customers’ cash desk transactions and that all information is relevant and updated. To immediately inform the supervisor of an undesirable customer or any potentially dangerous situation. To take care of and update basic customer records and other relevant documentation. To ensure that an adequate float [...]

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Full Time
Portomaso Casino
Posted 6 days ago

Job Description:

The Sous Chef is responsible for the proper efficiency and profitable functioning of the kitchen. They supervise the work of the Chefs as well as Kitchen Porters, and are therefore required to be familiar with all policies and procedures of the department, namely F&B standards and principles.

 

Role and Responsibilities:

To Work closely with the Head Chef on the implementation of food control procedures. Ensure that food supplies conform to the company quality standards. Ensure that all perishable items are in perfect condition, taking preventive action against loss whenever necessary. To solve any issues in all sections and report to the Head chef in [...]

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Full Time, Part Time
Portomaso Casino
Posted 6 days ago

Job Description:

To ensure the highest standards of efficiency, security and customer satisfaction by running the shops in accordance with the procedures and policies of the Company and the Malta Gaming Authority.

 

Role and Responsibilities:

To cash tickets and pay clients accordingly. To assist customers with sports betting. To handle cash and produced daily ‘open’ and ‘closing’ reports. To deliver the best standard of customer care by providing a secure and efficient service, whilst ensuring that all processes are in line with local gaming legislation. To create a pleasant, friendly and welcoming atmosphere when greeting customers by the tone of voice, facial expression and attitude. To serve coffee [...]

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Full Time
Portomaso Casino
Posted 1 week ago

Job Description:

This position requires an individual with a proven track record. This role requires a diligent and responsible individual to help with the general maintenance of the company, ascertaining that all equipment is in good working condition.

 

Role and Responsibilities:

Carry out daily checks on plant and equipment. Do routine preventative maintenance, trouble shooting and servicing of plant room and kitchen equipment. Highlight any faults so that the corrective action is taken. Help in the upkeep of the company mechanical and electrical systems. Record all works being done and forward to management. Inform direct supervisor of consumable goods requirements. Ensure good general housekeeping. Ensure adherence to Company health and [...]

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Full Time
Portomaso Casino
Posted 1 week ago

 

 

Role and Responsibilities:

Investigate and resolve software and hardware problems of computer users. Configure and install workstations with the in-house software applications and peripherals for the users. Understand, Configure, and troubleshoot in-house Software Applications. Perform viral maintenance and clean-up on the in-house hardware. Follow Company Policies and Procedures with respect to all essential duties and responsibilities. Be able to document new and existing setups and upgrades. Provide additional Support to IT Users within all departments of the company. Responsible for running new cabling Termination and testing of new cables Installation and calibration of audio/visual equipment Handle all IT technical related issues within Land based Casinos and Live Studios. To monitor the delivery [...]

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Full Time
Oracle Casino, Portomaso Casino
Posted 1 week ago

Job Description:

To manage the respective casino effectively and in accordance with Company policies and standards, includingsupporting functions.

 

Role and Responsibilities:

To ensure that the casino is in full compliance with the Gaming Act and all related legislation, keeping abreast with any changes in regulation and licensing. To supervise all areas of the casino including F&B outlets, making sure that company standards are met in all aspects, ambience is comfortable and pleasant to clients and that any contracted performers are working according to schedule. To provide a continuous senior executive physical presence on all the casino floor, ensuring that operational problems are resolved effectively through [...]

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Full Time
Portomaso Casino
Posted 1 week ago

Job Description:

Ensuring that customer expectations are met and exceeded in the most effective and professional manner possible.

 

Role and Responsibilities:

To answer customer inquiries and requests about products and services. To identify tasks that are critical to maintain customer satisfaction levels. To identify trends by analyzing records of customer inquiries, service requests and complaints. To gather customer’s information and determine the issue by evaluating and analyzing the symptoms. To process customer withdrawals according to company procedures. To deal with customer document verifications, and performing anti-fraud checks Monitoring fraud patterns in deposit behavior Escalating, resolving and following up customer cases in a professional and efficient manner both for B2B and [...]

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Full Time
Portomaso Casino
Posted 1 week ago

Job Description:

Maintaining a professional, friendly and courteous atmosphere providing the customer with a pleasant gaming experience.

Handle and deal a deck of cards without compromise. Handle cash, chips and transactions smoothly, accurately and with integrity. Deal and conducting the game in accordance with departmental procedures and respecting MGA regulations, enforcing respective rules. Maintaining the pace and productivity of the game with minimal disturbance or error.

 

Role and Responsibilities:

Maintain the control of the table. Be aware of players sitting on the wrong seat or table and keep spectators away. Be sure to issue warnings to players who use offensive language, become abusive to others, or break rules of [...]

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Full Time
Portomaso Casino
Posted 2 weeks ago

Job Description:

Tumas Gaming operates the Casino Division within the Tumas Group. Since its humble origins in 1998, the Qawra Oracle Casino has expanded to include Portomaso Casino, which opened in June 2006. It is the only multi-casino operator on the island, featuring a wide variety of live gaming tables and slot machines. Tumas Gaming employs over 300 employees.

 

Role and Responsibilities:

To ensure compliance with all license conditions, Gaming Acts and Regulations, and internal control, policies and procedures and deal with general compliance queries at all organisational levels; To maintain and perform irregular compliance tests, submitting results and corrective action to the Steering [...]

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Full Time
Portomaso Casino
Posted 2 weeks ago

Job Description:

Ensuring that customer expectations are met and exceeded in the most effective and professional manner possible.

 

Role and Responsibilities:

Interacting and coordinating efforts with the Customer Care team and guide them accordingly. Preparing Rosters for the Customer Care team. Monitor the VIP Bonuses and Cash Back. To identify tasks that are critical to maintain customer satisfaction levels. To identify trends by analyzing records of customer inquiries, service requests and complaints. Solve any major issues with clients that may escalate. To gather customer’s information and determine the issue by evaluating and analyzing the symptoms. Understanding all functionalities of existing and new payment methods, the guide the Customer Care officers [...]

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Full Time
Portomaso Casino
Posted 2 weeks ago

Job Description:

To control the casino security ensuring the integrity and protection of the Company assets and operations. They are responsible for the safety of all patrons and employees in and around the casino.

 

Role and Responsibilities:

To liaise with surveillance staff and all other casino departments, to ensure the overall security of the casino; To identify and deny access to individuals who are minors (under the age of 18 or 25 years in case if Maltese National) Registering guests when needed; To enforce restricted access to non-public and secure areas (e.g. gaming pits, cash cage, count areas and all administrative areas) while on duty in [...]

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Full Time, Part Time
Portomaso Casino
Posted 2 weeks ago

Job Description:

Managing the tables and games in a professional manner and in accordance with company procedures and gaming regulations. Ensuring that the highest standards of efficiency and customer satisfaction are maintained. Achieving increasingly high standards of performance by collaborating with the gaming inspector and supervisor.

Role and Responsibilities:

To guarantee that the highest standard of efficient dealing and game management is carried out in accordance with company procedures and the Gaming Act, as well as ensuring that the rules of the games are always observed. To start each new game within but not exceeding the pre-set time interval appearing on the screen. To [...]

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Full Time
Portomaso Casino
Posted 2 weeks ago

Job Description:

To attend to customer needs as appropriate, operating at very high standards, exceeding customer expectations.

Role and Responsibilities:

To ensure that the highest standards of waiting efficiency and customer service are observed in accordance with hygiene, the health and safety procedures and company policy. To make sure that used crockery and dirty glasses are systematically removed from the public areas in the interest of hygiene. To ensure that the service area is kept in a clean and tidy state, that adequate facilities are present and available to carry out customer related service and the daily-allotted tasks. To ensure that all service area equipment [...]

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CONTACT US

Address

Tumas Gaming
Level 1, Portomaso Business Tower
St Julians, Malta, SJT 4011

Phone

+356 21383777

Email

info@tumasgaming.com

A: Tumas Group Corporate Office,Level3, Portomaso Business Tower, St Julians, Malta T: +356 21372347 E: tgcorporate@tumas.com

Tumas Group is a rapidly growing business group based in Malta with significant international operations. We provide quality services that exceed our clients needs.

Copyright © 2015 Tumas Gaming / All rights reserved.