To guarantee the protection of Company assets and the integrity of gaming operations by following internal procedures and Company policy, thus ensuring the highest standards of efficiency, security and customer services.
Role and Responsibilities:To carry out one’s duties in accordance with all rules and regulations as approved by the Malta Gaming Authority and Company Policy; To report security risks immediately and directly to the Risk and Control Manager; To attend regular meetings organized by the Risk and Control Manager; To maintain a professional and amicable relationship with all departments, the Malta Gaming Authority, as well as with Law and Enforcement agencies. Detects any [...]
Managing the tables and games in a professional manner and in accordance with company procedures and gaming regulations. Ensuring that the highest standards of efficiency and customer satisfaction are maintained. Achieving increasingly high standards of performance by collaborating with the gaming inspector and supervisor.
Role and Responsibilities:To guarantee that the highest standard of efficient dealing and game management is carried out in accordance with company procedures and the Gaming Act, as well as ensuring that the rules of the games are always observed. To start each new game within but not exceeding the pre-set time interval appearing on the screen. To [...]
To control the casino security ensuring the integrity and protection of the Company assets and operations. They are responsible for the safety of all patrons and employees in and around the casino.
Role and Responsibilities:To liaise with surveillance staff and all other casino departments, to ensure the overall security of the casino; To identify and deny access to individuals who are minors (under the age of 18 or 25 years in case if Maltese National) Registering guests when needed; To enforce restricted access to non-public and secure areas (e.g. gaming pits, cash cage, count areas and all administrative areas) while on duty in [...]
This position requires an individual with a proven track record as Kitchen Porter, performing daily cleaning duties and strictly abiding to HACCP regulations.
Role and Responsibilities:Performing daily cleaning duties, as per cleaning schedules and / or as assigned by the supervisor on duty Minimizing costs through breakages, loss and excessive use of chemicals Ensuring cleanliness of all facilities and equipment in accordance with HACCP standards Maintaining and storing all kitchen equipment Operating any machinery, as instructed by supervisor on duty Assisting in any ad hoc duties, as directed by the supervisor on duty
Person Specification (Skills; knowledge; experience; attitude):Have previous work experience in a similar role Be [...]
The Sous Chef is responsible for the proper efficiency and profitable functioning of the kitchen. They supervise the work of the Chefs as well as Kitchen Porters, and are therefore required to be familiar with all policies and procedures of the department, namely F&B standards and principles.
Role and Responsibilities:To Work closely with the Head Chef on the implementation of food control procedures. Ensure that food supplies conform to the company quality standards. Ensure that all perishable items are in perfect condition, taking preventive action against loss whenever necessary. To solve any issues in all sections and report to the Head chef in [...]
The Payroll and Accounts Clerk will be assisting the Finance Manager with the day to day accounting duties. Main duties will include supplier reconciliations, chasing of suppliers for invoices, payments and payroll.
Role and Responsibilities:Compiling of daily income audit reports. Everyday transactions and matters relating to casinos, remote gaming and gaming parlors. To assist in creditor reconciliations and payment run. Overseeing bank-related duties like credit card transactions entry, bank reconciliations and cash-flows. Preparation of salary payrolls, reports and accounting journals. Review wages payroll reports. Perform other duties which may be assigned from time to time.
Person Specification (Skills; knowledge; experience; attitude):Dedicated, having excellent communication skills. Multitasking ability, coupled [...]
Role and Responsibilities:Investigate and resolve software and hardware problems of computer users. Configure and install workstations with the in-house software applications and peripherals for the users. Understand, Configure, and troubleshoot in-house Software Applications. Perform viral maintenance and clean-up on the in-house hardware. Follow Company Policies and Procedures with respect to all essential duties and responsibilities. Be able to document new and existing setups and upgrades. Provide additional Support to IT Users within all departments of the company. Responsible for running new cabling Termination and testing of new cables Installation and calibration of audio/visual equipment Handle all IT technical related issues within Land based Casinos and Live Studios. To monitor the delivery [...]
To ensure the highest standards of efficiency, security and customer satisfaction by running the shops in accordance with the procedures and policies of the Company and the Malta Gaming Authority.
Role and Responsibilities:To cash tickets and pay clients accordingly. To assist customers with sports betting. To handle cash and produced daily ‘open’ and ‘closing’ reports. To deliver the best standard of customer care by providing a secure and efficient service, whilst ensuring that all processes are in line with local gaming legislation. To create a pleasant, friendly and welcoming atmosphere when greeting customers by the tone of voice, facial expression and attitude. To serve coffee [...]
The demi Chef de Partie is responsible for the proper efficiency and profitable functioning of the kitchen-section assigned to them. They supervise the work of the cooks and employees reporting to them. They are familiar with all policies and procedures of the department, F&B standards and principles, implements and maintains them.
Role and Responsibilities:Performance is satisfactory when you have successfully achieved the following minimum standards. Work closely together with the Sous Chef on the implementation of food control procedures; Constantly check on food supplies to ensure that they conform to the quality standards laid down by the hotel; Check daily all fridges and [...]
Maintaining a professional, friendly and courteous atmosphere providing the customer with a pleasant gaming experience.Handle and deal a deck of cards without compromise. Handle cash, chips and transactions smoothly, accurately and with integrity. Deal and conducting the game in accordance with departmental procedures and respecting MGA regulations, enforcing respective rules. Maintaining the pace and productivity of the game with minimal disturbance or error.
Role and Responsibilities:Maintain the control of the table. Be aware of players sitting on the wrong seat or table and keep spectators away. Be sure to issue warnings to players who use offensive language, become abusive to others, or break rules of [...]
To attend to customer needs as appropriate, operating at very high standards, exceeding customer expectations.
Role and Responsibilities:To ensure that the highest standards of waiting efficiency and customer service are observed in accordance with hygiene, the health and safety procedures and company policy. To make sure that used crockery and dirty glasses are systematically removed from the public areas in the interest of hygiene. To ensure that the service area is kept in a clean and tidy state, that adequate facilities are present and available to carry out customer related service and the daily-allotted tasks. To ensure that all service area equipment functions [...]
To ensure the highest standards of efficiency, security and customer satisfaction by running the slots floor in accordance with the procedures and policies of the Company and the Gaming Act.
Role and Responsibilities:To maintain order, ensure the security and safety of machines and equipment and report any suspicious or dangerous situations to the manager. To report any machine that malfunctions twice for the same reason to the supervisor, who will take corrective action. To optimize the slots operation, minimize machine downtime and report malfunctions to the Supervisor. To have and maintain a thorough knowledge of machine instructions and codes. To perform technical duties under [...]
To work, independently and unsupervised to a very high level of quality and precision in a demanding environment.
Role and Responsibilities:Draw up recipes for pizzas, pancakes. Maintain and clean work station and kitchen utensils. Pre-bake, bake and remove dough pieces and pastry from the oven. Prepare pizzas quickly and efficiently. Ensure that all ingredients adhere to our safety standards. Monitor load times in pizza oven. Ensure there are adequate supplies for forthcoming days. Adhere to portion controls consistently. Perform other duties when required. Maintain a high level of personal hygiene.
Person Specification (Skills; knowledge; experience; attitude):Clear communication and a disciplined disposition. Have a good command of English whilst Maltese Language and [...]
Assisting the Finance Manager with the day to day accounting duties.
Role and Responsibilities:Preparing and posting journals for monthly management accounts, including accruals and prepayments. Performing bank reconciliations and cash flows. Issuing invoices to clients and following up outstanding debtor balances. Monitoring worksheets with daily information provided by outlets, ensuring that they are being updated and reconciled. Following up issues with suppliers which are escalated from junior staff. Assets inventory record keeping and control. Preparing reports for government authorities such as VAT returns, MGA taxation, etc. Assisting Accounting Department personnel as needed. Other duties as assigned by the Management.
Person Specification (Skills; knowledge; experience; attitude):A level in accounts is [...]
To provide the highest standard of cash desk service by strictly adhering to cash desk manual procedures, Company polices and relevant sections of the Malta Gaming Authority Act.
Role and Responsibilities:To be knowledgeable of the cash desk manual procedures. To provide an efficient and friendly service to all customers. To ensure that the supervisor and management are kept informed of customers’ cash desk transactions and that all information is relevant and updated. To immediately inform the supervisor of an undesirable customer or any potentially dangerous situation. To take care of and update basic customer records and other relevant documentation. To ensure that an adequate float [...]
Level 1, Portomaso Business Tower
St Julians, Malta, SJT 4011