This position requires an individual with a proven track record as Kitchen Porter, performing daily cleaning duties and strictly abiding to HACCP regulations.
Role and Responsibilities:Performing daily cleaning duties, as per cleaning schedules and / or as assigned by the supervisor on duty Minimizing costs through breakages, loss and excessive use of chemicals Ensuring cleanliness of all facilities and equipment in accordance with HACCP standards Maintaining and storing all kitchen equipment Operating any machinery, as instructed by supervisor on duty Assisting in any ad hoc duties, as directed by the supervisor on duty
Person Specification (Skills; knowledge; experience; attitude):Have previous work experience in a similar role Be [...]
The demi Chef de Partie is responsible for the proper efficiency and profitable functioning of the kitchen-section assigned to them. They supervise the work of the cooks and employees reporting to them. They are familiar with all policies and procedures of the department, F&B standards and principles, implements and maintains them.
Role and Responsibilities:Performance is satisfactory when you have successfully achieved the following minimum standards. Work closely together with the Sous Chef on the implementation of food control procedures; Constantly check on food supplies to ensure that they conform to the quality standards laid down by the hotel; Check daily all fridges and [...]
The Chef de Partie is responsible for the proper efficiency and profitable functioning of the kitchen-section assigned to them. They supervise the work of the Commis Chefs as well as Kitchen Porters, and are therefore required to be familiar with all policies and procedures of the department, namely F&B standards and principles.
Role and Responsibilities:To Work closely with the Sous Chef on the implementation of food control procedures. Ensure that food supplies conform to the company quality standards. Ensure that all perishable items are in perfect condition, taking preventive action against loss whenever necessary. To solve any issues in your section and report [...]
The Commis Chef assists the Sous-chef or the Head Chef in the efficiency and profitability functioning of the Kitchen-section assigned to them. They are familiar with all policies and procedures of the department, standards and principles, implements and maintains them.
Role and Responsibilities:To prepare and cook food to the defined standard. Wash and clean food preparation equipment, utensils and tools when required. To inform the Sous Chef of any wastage and to record this accordingly. To work and/or train in all sections of the kitchen. To always use the exact recipe and work within specific food costs. Wash, peel, chop, cut and cook food [...]
In this position you will assist the Finance Manager with the day to day accounting duties. Main duties will include supplier reconciliations, chasing of suppliers for invoices and payments.
Role and Responsibilities:Compiling of daily income audit reports. Preparation of workings for casino junket players. Perform bank reconciliations and cash-flows. To assist in creditor reconciliations and payment run. To assist in any other accounting duties as deemed necessary.
Person Specification (Skills; knowledge; experience; attitude):Dedicated, having excellent communication skills. Multitasking ability, coupled with flexible attitude towards work. Good decision-making skills, reliable and honest. Able to work on own initiative and in a team environment. Qualification in accounts (AAT or A level). Previous [...]
To provide the highest standard of cash desk service by strictly adhering to cash desk manual procedures, Company polices and relevant sections of the Malta Gaming Authority Act.
Role and Responsibilities:To be knowledgeable of the cash desk manual procedures. To provide an efficient and friendly service to all customers. To ensure that the supervisor and management are kept informed of customers’ cash desk transactions and that all information is relevant and updated. To immediately inform the supervisor of an undesirable customer or any potentially dangerous situation. To take care of and update basic customer records and other relevant documentation. To ensure that an adequate float [...]
FashionTv Gaming Group is coming to Portomaso Casino!
A new collaboration between both companies will see the opening of a new BetFashionVIP at Portomaso Casino serving as a lounge for VIP players while streamed online. We are looking for Casino dealers who will have the possibility to become also FashionTV Brand Ambassadors.
Role and Responsibilities:
Ensure that the highest standards of efficient dealing, security and customer service are carried out in accordance with the procedures manual and the Gaming Act and that the rules of the games are observed
To check the cash chip float of the table before commencing gaming to verify [...]
Ensuring that customer expectations are met and exceeded in the most effective and professional manner possible.
Role and Responsibilities:Interacting and coordinating efforts with the Customer Care team and guide them accordingly. Preparing Rosters for the Customer Care team. Monitor the VIP Bonuses and Cash Back. To identify tasks that are critical to maintain customer satisfaction levels. To identify trends by analyzing records of customer inquiries, service requests and complaints. Solve any major issues with clients that may escalate. To gather customer’s information and determine the issue by evaluating and analyzing the symptoms. Understanding all functionalities of existing and new payment methods, the guide the Customer Care officers [...]
The Receptionist’s duties and responsibilities are to ensure the front desk welcomes guests positively and executes all administrative tasks to the highest quality standards.
Role and Responsibilities:Welcoming and registering guests Carrying out the receptionist’s daily administration work, including incoming calls. Compiling attendance report Taking bookings for customer’s transport and the restaurant Ensuring upkeep of the reception area Ensuring that electronic equipment is in good working order and report any malfunctions The Receptionist role is based on a shift basis which include Night shift and weekends, so flexibility is a must. The role is based in either Portomaso or Oracle Casino, but applicants may be asked to shift [...]
To guarantee the protection of Company assets and the integrity of gaming operations by following internal procedures and Company policy, thus ensuring the highest standards of efficiency, security and customer services.
Role and Responsibilities:To carry out one’s duties in accordance with all rules and regulations as approved by the Malta Gaming Authority and Company Policy; To observe casino activity in gaming floors, cage and cash desks, count rooms, back of house and the casino boundary, and report any cheating, theft, embezzlement, illegal activities and any behavior that is incompatible with established company policy; To identify basic playing patterns and alert management of [...]
To ensure the highest standards of efficiency, security and customer satisfaction by running the shops in accordance with the procedures and policies of the Company and the Malta Gaming Authority.
Role and Responsibilities:To cash tickets and pay clients accordingly. To assist customers with sports betting. To handle cash and produced daily ‘open’ and ‘closing’ reports. To deliver the best standard of customer care by providing a secure and efficient service, whilst ensuring that all processes are in line with local gaming legislation. To create a pleasant, friendly and welcoming atmosphere when greeting customers by the tone of voice, facial expression and attitude. To serve coffee [...]
This position requires an individual with a proven track record. This role requires a diligent and responsible individual to help with the general maintenance of the company, ascertaining that all equipment is in good working condition.
Role and Responsibilities:Carry out daily checks on plant and equipment. Do routine preventative maintenance, trouble shooting and servicing of plant room and kitchen equipment. Highlight any faults so that the corrective action is taken. Help in the upkeep of the company mechanical and electrical systems. Record all works being done and forward to management. Inform direct supervisor of consumable goods requirements. Ensure good general housekeeping. Ensure adherence to Company health and [...]
Role and Responsibilities:Investigate and resolve software and hardware problems of computer users. Configure and install workstations with the in-house software applications and peripherals for the users. Understand, Configure, and troubleshoot in-house Software Applications. Perform viral maintenance and clean-up on the in-house hardware. Follow Company Policies and Procedures with respect to all essential duties and responsibilities. Be able to document new and existing setups and upgrades. Provide additional Support to IT Users within all departments of the company. Responsible for running new cabling Termination and testing of new cables Installation and calibration of audio/visual equipment Handle all IT technical related issues within Land based Casinos and Live Studios. To monitor the delivery [...]
To manage the respective casino effectively and in accordance with Company policies and standards, includingsupporting functions.
Role and Responsibilities:To ensure that the casino is in full compliance with the Gaming Act and all related legislation, keeping abreast with any changes in regulation and licensing. To supervise all areas of the casino including F&B outlets, making sure that company standards are met in all aspects, ambience is comfortable and pleasant to clients and that any contracted performers are working according to schedule. To provide a continuous senior executive physical presence on all the casino floor, ensuring that operational problems are resolved effectively through [...]
Maintaining a professional, friendly and courteous atmosphere providing the customer with a pleasant gaming experience.Handle and deal a deck of cards without compromise. Handle cash, chips and transactions smoothly, accurately and with integrity. Deal and conducting the game in accordance with departmental procedures and respecting MGA regulations, enforcing respective rules. Maintaining the pace and productivity of the game with minimal disturbance or error.
Role and Responsibilities:Maintain the control of the table. Be aware of players sitting on the wrong seat or table and keep spectators away. Be sure to issue warnings to players who use offensive language, become abusive to others, or break rules of [...]
Level 1, Portomaso Business Tower
St Julians, Malta, SJT 4011